前言介紹
- 這款 WordPress 外掛「Crisp – Live Chat and Chatbot」是 2016-01-18 上架。
- 目前有 20000 個安裝啟用數。
- 上一次更新是 2025-04-14，距離現在已有 18 天。
- 外掛最低要求 WordPress 3.0.1 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 5.3 以上。
- 有 72 人給過評分。
- 論壇上目前有 1 個提問，問題解答率 0%
外掛協作開發者
crispim |
外掛標籤
crisp | chatbot | livechat | live chat | free live chat |
內容簡介
nge of features
Crisp Live Chat 是一個免費且美觀的網站聊天工具。如果您想增加電子郵件列表、產生潛在客戶、以及在同一軟體中增進客戶關係，這是您的終極WordPress 免費即時聊天外掛程式。
這個免費外掛程式包含 即時聊天、即時通知、聊天機器人、桌面應用程式、行動應用程式、可用性排程。所有這些功能都可以立即使用，而不需要開發者的協助。
透過在您的WordPress 網站上添加這個外掛程式，您可以發現 Crisp Inbox，以及針對行銷、銷售與客服團隊的 Crisp Helpdesk。此外，我們還提供免費的線上教育資源，幫助您更好地使用 Crisp 並支援您的客戶。
以下是我們的 Livechat 外掛程式如何協助您捕捉更多潛在客戶並提升轉換率。
即時聊天：讓您的網站訪客與您對話
Crisp 讓您嵌入免費的即時聊天模組至您的網站，讓訪客可以透過聊天與您溝通。透過聊天機器人外掛程式，您可以輕鬆處理以下的 WordPress 即時聊天：
客服即時聊天：透過即時聊天回覆您的客戶可能有的業務問題。
銷售即時聊天：透過即時聊天回答您的潛在客戶有關產品/服務的問題。
行銷即時聊天：透過詢問電子郵件或電話號碼，並將每個對話加上標籤以建立合格的聯繫人名單（這是一個選項）。
自動化聊天機器人：藉由使用我們的無程式碼聊天機器人建立強大的聊天機器人情境。
專業提示：如果您想要，您可以設定可用性排程以在聊天時顯示訪客的聊天。
即時通知：知道即時聊天何時開始
客服即時聊天：立即回覆您的客戶。
銷售即時聊天：不再錯過任何銷售機會。
行銷即時聊天：為您的潛在客戶提供對話體驗。
自動化聊天機器人：為您的訪客建立離線體驗。
專業提示：如果您想要，您可以選擇接收通知或不接收通知。
提供便利的行動與桌面即時聊天應用程式
行動應用程式支援：
iOS
Android
桌面應用程式支援：
Windows 作業系統
Mac OS 作業系統
專業提示：如果您想要，您可以在不在電腦前的時候回答您的客戶！
即時聊天獎勵
查看訪客輸入的內容。
並非所有造訪您網站的訪客都是數位原住民。對於許多人而言，回覆需要時間。有了 Crisp，您可以即時查看訪客所輸入的內容，讓您能夠在短時間內提供正確的資訊回覆。
合理的價格
Crisp 採取與其他即時聊天服務不同的商業模式。我們不賣有限的聊天箱服務－使用 Crisp，即時聊天服務永久免費且無限制，足以滿足所有使用者的基本需求。
多個外掛程式
在 Crisp 中，您可以加入外掛程式，擴充您的即時聊天功能。
充實的使用者資料
藉由 Crisp，您可以查看訪客的重要資訊，例如電子郵件、全名、照片、地點、社交網路，以及瀏覽的網頁。
充實的對話內容
從表情符號到動畫，我們的聊天系統新穎、酷炫且容易使用。只需一試，您就會喜歡上它！
豐富的功能
原文外掛簡介
Crisp Live Chat is a free and beautiful chat for your website. This is the ultimate free Live Chat plugin for WordPress if you want to grow your email list, generate leads, and enhance your customer relationship within the same software.
The free plugin includes livechat, Real-time notifications, Chatbot, Desktop apps, Mobile apps, Availability schedule. All these features work immediately with no developer help needed.
By adding this plugin on your WordPress website, you’ll gain access to Crisp Inbox for Marketing, Sales, and Support teams, as well as Crisp Helpdesk, our free online educational resources that will help you to better use Crisp and support your customers.
Here’s how our Livechat plugin will help you capture more leads and enhance your conversions rates.
Live Chat: Let your site visitors talk to you
Crisp allows you to embed a free live chat module to your website and let site visitors chat with you. Using the chatbot plugin, you can easily handle the following WordPress live chat
Support live chat: Answer questions your customers might have about your business through live chat.
Sales livechat: Help answer questions your potential customers might have about your products/services through live chat.
Marketing Live Chat: Enrich your database by asking emails or phone numbers and tagging every conversation to create a qualified contact list (This is an option).
Automated chatbot: Create powerful chat bot scenario with our no-code chatbot builder
Pro tip: If you want to, you can set an availability schedule to display your live chat when you’re ready to chat
Real-time notifications: Be informed when a Live Chat start
Support Livechat: Get back to your customers instantly
Sales Live chat: Do not ever miss a sale again
Marketing Live chat: Offer a conversational experience to your leads
Automated chatbot: Create offline experiences for your visitors
Pro tip: If you want to, you can choose to receive notifications or not
Mobile and Desktops apps for a convenient Live Chat
Available on mobile:
iOS
Android
Available on desktop:
Windows Operating systems
Mac OS operating systems
Pro tip: If you want to, you can answer your customers while you’re not in front of your computer!
Live Chat bonus
See what your visitors are typing.
Not all visitors to your website are digital natives.
For many, it takes time to type a response. With Crisp, you can see what your visitors are typing in real time, allowing you to respond with the right information in little to no time.
Fair pricing
Crisp takes a different business approach than other live chat services. We do not sell a limited chatbox service—with Crisp, the live chat service is free and unlimited, more than enough to cover the basic needs of anyone using the service.
Multiple plugins
Inside Crisp, you can add plugins to extend the power of your live chat.
Enriched user profile
With Crisp, you can see your visitor’s important information, such as email, full name, picture, location, social networks, and browsed webpages.
Enriched conversations
From smileys to animations, our chat system is fresh, cool, and simple to use. Just try it!
Wide range of integrations
You can integrate Crisp with Slack, your e-mails, Messenger, Twitter, Telegram Whatsapp and SMS.
What do people have to say about Crisp Live Chat ?
“Crisp stood out. It has roughly the same feature set as Intercom with a few additional features and it has simple/affordable pricing. The support from the team over there is great and new features pop up often.” – Shai Almog, Co-founder of Codename
“We could have had the same experience with other live chats as well, but the price tag combined with the feature set Crisp does offer, we would and already do recommend it to all customers who are looking for a live chat themselves. We’ve upgraded to the Crisp unlimited plan a while ago, and are glad that we made that decision.” – Dominik Angerer, Founder of Storyblok
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「Crisp – Live Chat and Chatbot」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
延伸相關外掛（你可能也想知道）
暫無相關外掛推薦。