內容簡介
簡介
Chatster 是一個 WooCommerce 擴充外掛，可以提供實時聊天與訪問用戶互動，並支持機器人自動回答客戶問題，用戶可以發送消息和提問。
該插件可自定義、可選擇聊天顏色、機器人圖像、屏幕位置等等，前端聊天及管理區都提供許多選項可供調整。
聊天系統會平衡客戶在線人數，分配到選擇上線的所有管理人員中。
您可以選擇想要與之同時聊天的最大用戶數，Chatster 會建立一個排隊等候的佇列，告知客戶其等候狀態，在管理聊天框中顯示等候人數總計。
其中一個很酷的功能是可以在對話中不用離開，直接搜索產品和頁面，並直接附加在聊天中，讓客戶可以看到產品或頁面連結甚至跟踪。
當您不在身邊時，機器人能為您處理客戶問題。您可以設定問題和答案，當客戶提問時，機器人會讀取問題、搜索最佳匹配，推薦最合適的回答。
您還可以調整靈敏度、啟用深度搜索模式，以及自訂回答內容。
如果客戶需要直接互動，但聊天離線，一鍵即可進入留言頁面，他們只需填寫簡單表單，將問題或評論發送至 Chatster 的消息區，您也可以通過 Chatster 接收新消息的提醒電子郵件，再回復客戶。
注意事項
該插件使用 WordPress REST API，必須啟用才能運作。
不需要任何外部服務即可運行此應用程式。此插件僅運行在您的機器上，您不需要訂閱任何內容。
此插件使用 Cookies，請您記住，依照您所在國家或管轄區域的相關法律法規（如歐盟 Cookie 法律），您有責任遵守相應要求。
外掛標籤
開發者團隊
📦 歷史版本下載
原文外掛簡介
Introduction
Chatster is a WooCommerce extension that allows real time chat with visiting users, supports your website growth with a BOT that will try to answer your customer questions and allows users to send messages and ask questions.
The plugin is customizable, you can choose chat colors, bot image, screen position and much more.. Plenty of options are available for the front chat as well as the admin area.
The chat system will balance the load of customers across all admins that have selected to be online.
You can select the maximum number of users you want to chat with simultaneously and Chatster will create a queue, inform the customers of their queue status and display in the admin chat the total number of user waiting.
One of the cool features is the possibility to search product and pages without leaving conversation and attach them directly to the chat, where the customer can see and even follow the link.
The Bot helper will be your delegate when you are not around. You can program questions and answers. He will read the customer question, research the best match and pull the most appropriate answer.
You can also adjust sensitivity and enable deep-search mode and personalize its responses.
If the customer requires a direct interaction and the chat is offline, the message me button is one click away. They can simply fill out the small form and send the question or comment through and it will be posted in the Chatster messaging section.
Chatster can also alert you of new messages received, with an email sent to your favorite email address. You can then reply the message from Chatster and set up a reply-to email to continue the correspondence.
Notes
This plugin uses WordPress REST API and it must be enabled for this to work.
No External Service Required to run this application. This plugin runs exclusively on your machine and you won’t require any subscription.
This plugin uses Cookies. Please remember that it’s your responsibility to abide any laws and regulations within your country or jurisdiction ( e.g. EU Cookie laws ).
