內容簡介
ChatBot 是一個全方位的平台，可跨渠道創建、部署和追蹤聊天機器人。它允許您使用各種現成的多用途聊天機器人模板或易於使用的視覺構建器自動執行關鍵任務。輕鬆拖放新元素以構建完美的聊天機器人。
ChatBot 已準備好即用，同時 AI 算法幫助您隨著時間改進回答。
通過 ChatBot 改善客戶體驗
使用 ChatBot 幫助您的客戶全天候提供支持，並改善您的轉化率，輕鬆增加收入。
增強您的網站訪問者參與
觸及更廣泛的受眾，並獲得新客戶。
將流量轉化為不斷增長的收入
使用即時通信獲得更多滿意的客戶。
全年無休支持您的網站訪問者
在訪客做決策的每個階段上為他們提供幫助。
主要優點
一鍵安裝 WordPress
完全可自定義的聊天小部件
直觀的界面-無需編程和技術技能
一鍵與 Facebook Messenger、Slack、LiveChat 等集成
功能豐富的 WordPress 聊天機器人插件
視覺構建器
使用拖放界面輕鬆構建聊天機器人。快速排列對話流程以創建所需的聊天機器人故事。
聊天機器人模板
使用專業人士設計的特定任務模板，在幾分鐘內啟動您的第一個聊天機器人。自由自定義對話情景，以符合您的業務需求。
AI 引擎驅動的聊天機器人
ChatBot 使用 AI 幫助您在各種渠道上更好地支持、參與和銷售。 AI 算法在後台工作，適應客戶需求的聊天機器人。 ChatBot 使用自然語言處理（NLP）正確解釋用戶輸入，並不斷通過機器學習算法進行分析，以提高性能。
易於使用的培訓工具
ChatBot 自動保存所有未識別的短語，並將它們作為可能增加您的故事的建議保存。一鍵添加建議。
集成可能性
開放的 API、webhook 和 Zapier 集成為您提供所需的靈活性，以將您的聊天機器人連接到許多流行的消息平台。
豐富的消息
發送鼓勵客戶聊天和互動的回復。混搭文本、圖像、按鈕和快速回復，展示您的品牌、產品和服務。
免費試用 ChatBot。
推薦評價
ChatBot 平台已成為我們提案的重要組成部分。它完全靈活，使我們能夠在大幅降低成本的同時產生 30% 更多的潛在客戶。
Joe Bush, The Chat Shop 聯合創始人
使用 ChatBot，我們能夠將幫助工單數減少了 50%！現在，小精靈們花更少的時間回答電話/電子郵件，更多時間為客戶提供難忘的體驗。
Dale & Carey，PackageFromSanta.com 業主
我們過去使用過各種聊天機器人平台，但我們認為 ChatBot 是最靈活、最快速實現、最易於訓練的平台。
Andy Dharmani，ako.ai 創始人
ChatBot 實現後，我們立即見證了支持操作的即時減輕。我們的聊天機器人為 60% 的所有聊天客戶提供即時支援，將排隊的訪問者減少了超過 50%。
Brian Vail，ProctorU CE 支持代理
外掛標籤
開發者團隊
② 後台搜尋「ChatBot Conversational AI Support」→ 直接安裝（推薦）
原文外掛簡介
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels, trusted by 2900+ companies.
Create your AI chat bot in a snap and easily launch it on your website, Facebook Messenger, Slack, and more. Integrate ChatBot with LiveChat and HelpDesk for a seamless support experience that connects live chats, conversations with AI bots, and email support tickets.
Use the ChatBot WordPress plugin to instantly add an AI chatbot and make it appear as an interactive and customizable chat widget on your website.
End-to-end Customer Service Automation
Automate tasks 24/7/365, without human engagement: answer support questions, generate leads, schedule meetings, get customer feedback, collect personal data, promote products and create any other custom chat flow in the ChatBot app.
Self-learning AI Chatbot
ChatBot uses a dedicated AI model crafted based on the content provided from your website, online store, help center, or text documentation. It learns from your business knowledge (like information about your products and services) and uses this knowledge to answer customers’ questions.
Answer Up To 80% Of Customers’ Questions With AI
ChatBot utilizes ML (machine learning), LLM (large language models), and generative AI to dynamically provide answers to questions in chats. It creates a unique and accurate AI model (AI Assist) that is strictly based on the provided data and does not rely on third-party providers like OpenAI (ChatGPT), Google Bard, or Bing AI.
Why ChatBot is a Better Customer Service Solution than ChatGPT
👉 One Simple App Interface: All your chatbot setup, deployment, and optimization are done via the intuitive ChatBot platform interface without any coding.
👉 Easy No Code Installation: Setting up a chatbot on your website is quick and simple. It does not require any coding or API use. Simply install the WP plugin, and it’s ready to go.
👉 One-Click Training and Setup: To train your chatbot, simply use data from your website, help center, or text articles. The scanned data will be used in your dedicated AI model.
👉 Customizable Chat Widget: Easily adjust the look and settings of Chat Widget to fully match your brand and website.
👉 Easy Chatbot Optimization: Use data from completed chats to train your chatbot to be even more precise if needed.
👉 Enterprise-grade Data Security: All training data and chats are hosted exclusively on the ChatBot platform.
👉 Reliable AI Model: ChatBot AI Assist is fully trained on the provided data, and it doesn’t makeup facts in chats. There’s no way of “hacking” the AI model to get out of track with answers.
👉 Many Automations in One Chatbot Widget: In addition to answering questions, your chatbot can create support tickets, generate leads, schedule meetings, or redirect to live agents. All automations are set up in a visual drag-and-drop builder.
How ChatBot Will Improve Your WP Website
📈 Improve customer experience with ChatBot: Use ChatBot to help your customers round-the-clock and improve your conversion rates to grow your revenue effortlessly.
📈 Boost visitor engagement on your WordPress website: Reach out to a wider audience and acquire new customers.
📈 Turn traffic into growing revenue: Use real-time communication to get more happy customers.
📈 Support your website visitors 24/7/365: Help your visitors at every stage of their decision-making.
Key ChatBot Features
Feature-rich WordPress chat bot plugin
Advanced AI training and custom AI models
Generative AI for dynamic response creation
Easy conversation flow testing and chatbot optimization
One-click installation for WordPress
Fully customizable Chat Widget
Rich messages for a more engaging customer experience
Intuitive interface – no coding and technical skills needed
One-click integrations with LiveChat, Facebook Messenger, Slack, and more
Intuitive drag & drop Visual Builder for more advanced chat automation
Ready-to-start chatbot templates with business-oriented flows
Reports, analytics, and detailed data on visitors
Advanced chatbot actions with integrations and webhooks
ChatBot’s Most Popular Integrations
WordPress
LiveChat
HelpDesk
Facebook Messenger
Shopify
Squarespace
Webflow
BigCommerce
Wix
Slack
Zapier
Freshdesk
Zendesk
Testimonials
The ChatBot platform has become a key part of our proposition. It’s fully flexible and has allowed us to drive 30% more leads while dramatically reducing our cost to serve.
Joe Bush, Co-founder of The Chat Shop
With ChatBot, we were able to reduce our help ticket numbers by 50%! So now the elves spend less time answering the phones/emails and more time providing an unforgettable experience to our customers.
Dale & Carey, owners of PackageFromSanta.com
We have used various chatbot platforms in the past, but we find ChatBot to be the most flexible, quick to implement, and easily trainable.
Andy Dharmani, Founder, ako.ai
After we implemented ChatBot, we witnessed immediate relief within our support operation. Our chatbot provides instantaneous support to 60% of all chatting customers and has reduced queued visitors by over 50%.
Brian Vail, CE Support Agent, ProctorU
The Text ecosystem
The ecosystem of Text products includes:
– LiveChat – a communication tool that allows you to chat live with your customers – official LiveChat plugin page
– HelpDesk – an online ticketing system suitable both for small businesses and enterprise clients
– ChatBot – a bot framework for AI chat bots
– KnowledgeBase – a public Help Center widget
– OpenWidget – free widgets for website – official OpenWidget plugin page
– Text Messaging Platform – chat platform for innovative teams
