前言介紹
- 這款 WordPress 外掛「Cancellation Survey and Offers for Woo Subscriptions」是 2024-07-21 上架。
- 目前有 10 個安裝啟用數。
- 上一次更新是 2024-11-01，距離現在已有 184 天。
- 外掛最低要求 WordPress 5.0 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 7.2 以上。
- 尚未有人給過這款外掛評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
外掛標籤
survey | discounts | subscription | subscription management | woocommerce subscriptions |
內容簡介
總結：透過取消調查和優惠促銷，您可以了解取消訂閱的原因並針對性提供優惠，讓潛在的取消變為持續訂閱。
問題與答案：
1. 為什麼使用「Cancellation Survey and Offers for WooCommerce Subscriptions」插件？
- 使用此插件可以透過調查了解客戶取消訂閱的原因並提供折扣優惠，從而留住更多訂閱者。
2. 這個插件的功能有哪些？
- 可自訂反饋表單：設計調查來找出客戶取消訂閱的原因。
- 自動折扣優惠：根據調查答案自動提供折扣（高級版本）。
- 分段調查和優惠：針對不同類型的產品、分類以及用戶角色製作調查和優惠。
- 訂閱期限限制：根據訂閱時間長短提供折扣限制。
- 折扣優惠限制：控制客戶使用折扣的次數以防濫用（高級版本）。
- 詳細分析數據：在調查儀表板中追踪每次取消嘗試、取消原因以及折扣優惠的表現。
- 繼承優惠碼功能：綁定一個指定的優惠碼，在用戶接受優惠時自動應用於他們的訂閱（高級版本）。
3. 如何使用此插件？
- 創建取消調查：設計並部署調查，以瞭解客戶取消訂閱的原因。
- 在取消調查中添加折扣優惠：將特定折扣優惠（以優惠券形式提供）附加到您的調查中，根據某些回應自動觸發。
- 設置對用戶、訂閱和產品的限制：設置限制以控制誰可以接收折扣優惠以及在什麼條件下。
- 測試調查和優惠：購買一個訂閱並嘗試通過用戶帳戶取消訂閱，選擇取消原因並查看是否收到折扣優惠。
- 在儀表板中追踪留存成功：進入「調查和優惠」選項卡的「調查答案」中，查看所有取消嘗試、已選擇的原因、提供的優惠券代碼以及其成功狀態。
原文外掛簡介
Subscriptions can be canceled for many reasons. By learning these reasons through surveys and responding with appropriate offers, you can turn a potential cancellation into a continued subscription.
Important links:
Premium Version Page | Demo for Plugin Testing | Plugin Documentation
Cancellation Survey and Offers for WooCommerce Subscriptions helps you keep more subscribers by addressing their concerns when they decide to cancel. This plugin lets you set up surveys to understand why customers are leaving and offers them discounts, or skip next renewal to encourage them to stay.
Features
Customizable Feedback Forms: Create surveys to understand why customers want to stop their subscriptions.
Ask for details: Specify certain cancellation reasons that require users to provide a detailed response.
Extended text editor: Use the extended editor in survey descriptions to attach media, style your text, and more.
Segmented Surveys and Offers: Make different surveys and offers for various types of products and categories as well as user roles or accounts.
Detailed Analytics: Track each cancellation attempt, cancellation reasons, and (in the premium version) the performance of retention offers in the survey dashboard.
Numerous Hooks: Both survey and retention offer popups include multiple hooks for adding custom text, media, and more.
Premium Features
Automated Retention Offers: Automatically offer retention incentives if certain survey answers are chosen.
Offer discounts: Apply a discount to the user’s subscription when they accept a retention offer to keep their subscription.
Offer to skip renewal: Allow users to postpone their next renewal by one subscription period instead of canceling.
Inherits Coupon Code Capabilities: Plugin’s discount offers are based on coupon codes, so you can utilize all features of coupon codes to create discounts.
Subscription Duration Limits: Limit on whom discounts are offered based on how long the subscription has been active.
Retention offers for trials: Exclude users still in their free trial from receiving retention offers.
The plugin works with WooCommerce’s recurring coupon codes to offer discounts when someone tries to cancel their subscription. It includes all the features of recurring coupon codes, such as fixed amount off, percentage off, or discounts for a set number of renewals. Additionally, since the discount system is based on regular WooCommerce coupons, you can enhance your discount strategies by integrating with other plugins that enhance coupon codes (like Smart Coupons). This combination gives you greater control over your discount offers, making it easier to tailor them to specific subscription scenarios.
How to use
Create cancellation survey – Design and deploy surveys to understand why customers might cancel their subscriptions. These surveys can be tailored to specific subscriber segments and product types, allowing you to gather precise feedback directly from the source.
Add retention offer to cancellation survey – Attach specific discount offers (offers are based on coupons) or offer to skip next renewal, to your surveys that automatically trigger based on certain responses. This allows you to immediately address customer concerns with enticing offers, aiming to convert potential cancellations into retained subscriptions.
Set limits to users, subscriptions, and products – Set restrictions to control who can receive retention offers and under what conditions. Set parameters based on user roles, subscription duration, and product categories to ensure offers are targeted and effective.
Test surveys and offers – Make a test purchase of a subscription and attempt to cancel it through the user account. Choose a cancellation reason and check if you receive a discount offer (provided the reason is linked to an offer). If an offer is presented, accept it and verify how the total is adjusted.
Track retention success in dashboard – Go to Survey Answers in the Surveys & Offers tab, where you can view all cancellation attempts along with the selected reasons, the coupon codes offered, and their success status.
By making retention offers and collecting feedback during the cancellation process, the Cancellation Survey and Offers for WooCommerce Subscriptions plugin helps you address subscriber concerns effectively, encouraging them to reconsider their decision to cancel.
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「Cancellation Survey and Offers for Woo Subscriptions」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
延伸相關外掛（你可能也想知道）
Subscriptions for WooCommerce 》獲得 WooCommerce 訂閱並增加定期收益。使用循環帳單管理 WooCommerce 訂閱並在結帳頁面上進行循環計費，即可在您的線上和離線商店提供定期的服務或產品。, ,...。
Flexible Subscriptions 》總結：, 這款「彈性訂閱」WordPress外掛是WooCommerce訂閱外掛的最佳免費替代方案。它讓你可以將商品轉換成訂閱形式，在網店中銷售線上課程和訂閱產品，處理...。
Autoship Cloud for WooCommerce Subscription Products 》使用 Autoship Cloud for WooCommerce 訂閱產品，升級您的訂閱和儲存功能以及重複訂貨 - 這是客戶喜愛的靈活且可擴展的方案！由 QPilot 提供支持的Autoship C...。
TakBull For WooCommerce 》接受信用卡和發送發票！, 提供產品和購物車頁面結帳，增加轉換率, 滿足信用卡付款和交易結束時的電子發票的需求。, 高級功能：信用卡付款、Iframe 顯示 - 安...。
Vipps/MobilePay recurring payments for WooCommerce 》這是 WooCommerce 的官方 Vipps 定期付款外掛程式。Vipps 有 400 萬使用者在挪威。它提供快速且熟悉的購物體驗。, 這是由 Vipps AS 擁有並由Everyday AS 維護...。
Vindi WooCommerce 2 》Vindi WooCommerce 提供完整解決方案，可使用信用卡和條碼付款進行單次付款和訂閱，並使用 WooCommerce Subscriptions。只需在 Vindi 上啟用帳戶，即可向您的...。
Subscriptions for WooCommerce – Recurring Payments Plugins, Stripe, PayPal, Paddle & More 》一個強大的 WordPress 外掛，可以讓您在 WooCommerce 產品上啟用訂閱功能。, 功能, 免費版, , 支援簡單產品, 免費試用, 付款週期設定（每天、每週、每月、每...。
Centralize all Your WooCommerce Stores While Elevating Your Business with Hyper-advanced Features 》on management tools. RevCent is your solution to maximizing your subscription revenue., Track all your subscription metrics in one place, including...。
Lifetime Subscriptions for WooCommerce 》- 「Lifetime Subscriptions for WooCommerce」是一個針對WooCommerce訂閱功能的最終解決方案，可以為你的訂閱提供「終身/一次性購買」的選項。, - 可以輕鬆...。
Subscription Stock Manager 》Subscription Stock Manager 可以協助管理支援庫存的 WooCommerce 訂閱，其中包含底層產品的庫存管理。, 它增加了對訂閱的支援，以確保在續訂時，帶有庫存的...。
ReordeRe Lite – Subscriptions For WooCommerce 》總結：ReordeRe - Subscriptions For WooCommerce 外掛可讓您在 WooCommerce 商店中創建和管理訂閱產品，提供全面的解決方案，處理定期付款、訂閱管理和客戶...。
WCD Subscriptions – Subscription Plugin for Collecting Recurring Revenue, Offering WooCommerce Subscriptions Services & Products 》總結：WCD Subscriptions是一個可增加定期收益、管理線上和線下商店、提高轉換率和客戶保留率的訂閱外掛。使用者可以簡單管理實體或數位產品的訂閱，並且使用...。
Upcoming subscription Reports 》Woocommerce 即將到期的訂閱報告, Woocommerce 訂閱報告提供您的商店一個強大的即時儀表板，整合您的訂閱訂單、客戶、訂閱產品、下一次和上一次付款日期，並...。
{eac}SoftwareRegistry Subscriptions for WooCommerce 》{eac}SoftwareRegistry Subscriptions for WooCommerce是一個插件，安裝在你的WooCommerce網站上，將自訂的Webhook主題添加到WooCommerrce Webhooks上以進行...。