內容簡介
BPAI Chat 外掛為您的 WordPress 網站提供 AI 輔助的客戶支援，透過簡單安全的連接到 BPAI 平台，讓您能快速啟用即時聊天功能，提升客戶服務效率。
【主要功能】
• 簡易安裝與啟用
• 自動網站設定，無需手動配置
• 與 WooCommerce 完全相容
• 連接狀態即時更新
• 安全的電子郵件驗證流程
外掛標籤
開發者團隊
原文外掛簡介
BPAI Chat brings AI-assisted customer support to your WordPress website with a simple, secure connection to the hosted BPAI platform.
Get Started in Minutes
No technical skills or manual API credentials are required. Follow these steps:
Install and activate BPAI Chat.
Open Settings > BPAI Chat.
Select Connect BPAI.
Open the secure verification email sent to the administrator.
Confirm the email. Existing BPAI administrators can authorize their workspace; new administrator requests await BPAI approval after email verification.
Select Refresh Status to check progress. Once connected, the BPAI chat widget becomes available to website visitors.
Automatic website setup: The plugin supplies the WordPress website URL, site name and the administrator who started the connection. No manual Website Key, tenant ID, inbox ID, API key or widget code is required.
Smooth connection experience: The connection page shows loading indicators, prevents duplicate clicks and updates connection states without unnecessary full-page reloads. The same email-first flow is used for new and existing BPAI administrators. Customers are not asked to choose sign-up versus sign-in, enter an organization ID, or copy an access key during WordPress setup. New administrators are provisioned only after BPAI platform-owner approval; when ready, BPAI emails a secure one-time sign-in link to the guided Settings welcome page.
After setup, open https://bpai.in/conversations for customer conversations. Existing browser sessions open the workspace directly; if the BPAI session has expired, BPAI asks the administrator to authenticate and returns to the workspace.
WooCommerce compatible: WooCommerce websites use the same BPAI Chat plugin. No separate WooCommerce chat plugin is required.
Why BPAI Chat?
Secure, simple integration: Connect WordPress to a new or existing BPAI workspace without manual configuration.
Unlike integrations that require administrators to manually copy and configure API credentials or widget identifiers, BPAI Chat automatically:
Detects the WordPress website and site name.
Uses the authenticated WordPress administrator to begin the connection.
Registers the website with the BPAI service.
Verifies the connection through BPAI.
Resolves the correct chat configuration from an opaque installation identifier.
Begins loading the hosted customer chat widget after BPAI confirms the installation connection.
The BPAI platform combines AI-assisted customer support with human handoff, centralized customer conversations, team access, configurable business information, insights and additional communication channels.
Control your connection: View its status, refresh it, disconnect or request reconnection in WordPress. Reconnecting a disconnected installation requires secure email authorization by the matching BPAI workspace administrator.
External Services
BPAI Chat connects this WordPress website to the hosted BPAI customer support service operated by Brightpath AI.
The external service is required for account verification, workspace management, chat configuration, customer conversations, AI-assisted responses, human support and other BPAI platform features.
Information sent during connection
When an administrator chooses Connect BPAI, the plugin sends the following information to BPAI:
Website URL.
Website name.
Administrator email address.
Administrator display name.
WordPress version.
BPAI Chat plugin version.
Whether WooCommerce is active.
WordPress callback URL.
This information is sent only after an authorized WordPress administrator intentionally selects Connect BPAI.
Connection status and disconnection
After the connection process starts, the plugin sends its BPAI installation identifier and connection token to BPAI when:
Checking the connection status.
Disconnecting the WordPress website from BPAI.
Requesting reconnection after disconnection.
Secure credentials: The connection token authenticates server-to-server communication between the WordPress plugin and the BPAI service. It is stored locally by the plugin and is not displayed on the public website. A reconnection request uses the existing installation credentials and sends a secure authorization email to the administrator associated with that installation.
BPAI chat widget
After BPAI completes the website connection, the plugin loads the BPAI chat widget. The widget is loaded only when the installation status is connected. Pending or disconnected installations do not load the customer widget. The hosted BPAI service controls whether the chat is ready for visitors.
https://bpai.in/api/widget/v2/loader.js
The externally loaded BPAI widget is an essential client component of the hosted BPAI customer support service. It allows website visitors to communicate with the connected BPAI workspace.
The widget is not used to install, download or update this WordPress plugin. It does not provide an editor for executing administrator-supplied PHP or JavaScript code.
Information that visitors voluntarily submit through the chat widget, such as messages and contact information, is transmitted to and processed by BPAI to provide the requested customer support service.
Depending on the BPAI configuration and how visitors use the widget, BPAI may also process technical and contextual information required to operate the service, such as the current page URL, browser information, session information and message timestamps.
Website administrators are responsible for informing visitors about their use of BPAI and updating their website privacy policy where required.
BPAI service: https://bpai.in/
Terms of Service: https://bpai.in/terms
Privacy Policy: https://bpai.in/privacy
