內容簡介
Banckle Helpdesk 特色
幫助台自動化 – 對客戶不可見
充分利用幫助台自動化的好處，而不需要讓您的客戶經歷任何改變。從Banckle.Helpdesk 網路應用程式發送回應，轉化成簡單且個人化的電子郵件傳遞給您的客戶。
無縫多郵箱整合
在一個單一的線上幫助台帳戶中設置多個支援和服務郵件。Banckle.Helpdesk應用程式自動將所有收件電子郵件組織到它們相應的郵箱文件夾中。
協作式團隊收件匣
Banckle.Helpdesk 成為您的協作式收件匣，允許所有團隊成員通過統一的電子郵件通信保持同一頁面。透過線上工作票系統分配和追蹤功能可提高生產力。
即時幫助台活動報告
隨時掌握實時客戶支援活動的情況。瀏覽整合郵箱的狀態一覽表，或獲得智能統計的詳細信息。
開發人員友好的 API
使用一組強大的 web 幫助台 APIs ，將您自己的線上幫助台軟體功能整合到您自己的應用程式中。
平台無關性
與正在運行最新版本的主要網路瀏覽器的 Windows、Mac 和 Linux 系統完全兼容。無軟體下載，100%網路應用程式的幫助台軟體，可在任何位置和任何時間運行。
外掛標籤
開發者團隊
原文外掛簡介
Banckle Helpdesk Features
Helpdesk Automation – Invisible to Customers
Leverage the benefits of help desk automation, without your customers having to go through any changes. Send responses from the Banckle.Helpdesk web app, get delivered as simple and personalized emails to your customers..
Seamless Multiple Mailbox Integration
Set up multiple support and service emails under a single online help desk account. The Banckle.Helpdesk app automatically organizes all incoming emails to their respective mailbox folders.
Collaborative Team Inbox
Banckle.Helpdesk becomes your collaborative Inbox, allows all team members to be on the same page with consolidated email communication. Improved productivity with online ticket system assignment and tracking features.
Real Time Helpdesk Activity Reporting
Stay informed with real time customer support activities. View at a glance status of all the integrated mailboxes or get detailed insights to intelligent statistics.
Developer Friendly APIs
Use a set of powerful web help desk APIs and build your own online helpdesk software functions right into your own applications.
Platform Independence
Fully compatible with Windows, Mac and Linux systems running a recent version of major web browsers. No software to download, 100% web based help desk software, run from any location at any time.