內容簡介
Askova 是一款智能 FAQ 和 AI 聊天機器人，透過優雅的浮動聊天小工具，幫助訪客快速找到答案。它能從您的 FAQ、WooCommerce 產品、上傳的知識檔案及網站頁面中回答問題，並直接將潛在客戶轉交給您。
【主要功能】
• AI 聊天機器人僅根據網站內容回答
• 支援 WooCommerce 產品及類別問題
• 可上傳知識檔案供 AI 參考
• 自動將潛在客戶同步至 Google Sheets
• 浮動聊天小工具位置可自訂
• 提供滿意度評分功能
外掛標籤
開發者團隊
原文外掛簡介
Askova is a smart FAQ and AI chatbot that helps your visitors find answers quickly through an elegant floating chat widget. It answers from your own FAQ, your WooCommerce products, your uploaded knowledge files, and your site’s own pages — and hands warm leads straight to you. Fully bilingual (Arabic/English) with RTL support.
AI Assistant:
AI chat that answers strictly from your site’s content (FAQ, pages/posts, knowledge files)
WooCommerce-aware: understands product and category questions, with live prices, stock and links
Arabic-aware search that keeps answers grounded and avoids made-up information
Uploadable knowledge files the AI reads to answer
Answer rating (thumbs up/down) feeding your satisfaction stats
Visitor sign-up gate with optional consent checkbox and honeypot spam protection
Conversations remembered per visitor for a configurable window
Lead capture & booking:
Automatic lead sync to Google Sheets (one tidy row per visitor, whole conversation included)
Calendly meeting booking from inside the chat, with bookings saved and emailed to you
Email notification on new leads
Insights:
Analytics tab: AI questions, form submissions, satisfaction rate, most-viewed questions, content gaps
AI question log presented visitor-first (like the WordPress Users screen)
“Products & Sections” browser to see the questions and visitors tied to each item
FAQ widget:
Floating chat widget with customizable position
FAQ sections with unlimited sub-sections and quick in-widget search
Quick Reply Buttons, Copy & Print answers, clickable links
Rich text answers, typing animation, random welcome greetings
Form builder with 8 field types and CSV export
[askova] shortcode for inline FAQ pages
Bilingual admin (Arabic/English), color customization, Google Fonts, drag & drop
Anti-spam (honeypot + rate limiting), page-specific loading, mobile responsive
