內容簡介
將您的客服電話之專業支援，延伸至您的網站訪客。
在幾分鐘內在您的 WordPress 網站上安裝即時聊天功能，並開啟全新的潛在客戶通路。
我們與您合作建立詳細的知識庫，讓您的虛擬接待員可以提供符合品牌形象的回應、抓取潛在客戶、接收留言及安排預約。不再錯失潛在客戶或銷售機會。
AnswerForce 的好處
每日24/7供客戶使用的即時聊天服務。
為每位客戶提供專業優質支援，不論是透過電話或即時聊天。
抓取及篩選全新的潛在客戶通路。
建立良好的人際關係，提升客戶滿意度。
分析網站流量，獲取寶貴的洞見。
提高銷售額，增加獲利。
每日24/7即時聊天接待服務
您的網站每日24/7開放，我們的支援服務也應該跟著24/7開放。
我們能夠協助您回答客戶問題，抓取潛在客戶及接收留言等等。您可以選擇讓我們的客服人員每日24/7回答聊天，或是當您無法接聽時。
與WordPress的結合方式
AnswerForce 外掛允許您將即時聊天功能直接新增至您的 WordPress 網站上。您的訪客只需點擊圖示，即可透過聊天控制台與團隊成員進行交流。如果您不在線上，我們的代表將代表您回答聊天訊息。
常見疑問
費用多少？
費用因方案而異，但每個 AnswerForce 方案都附有一定數量的即時聊天。欲了解更多詳情，請透過我們的網站與我們聊天
我能自行回答聊天嗎？
您可以自行免費回答無數數量的聊天。
如何得知 AnswerForce 回答的聊天最新情況？
我們代表透過聊天控制台回答聊天時，您將立即收到通知。您可以透過 AnswerForce 應用程式查看這些通知。您亦可以透過聊天控制台全文檢閱聊天記錄。
什麼是 ChatSupport？
ChatSupport 是即時聊天的提供者，是 AnswerForce 即時接待團隊的首選工具。Chatsupport 由 AnswerForce 的母公司 AnywhereWorks 開發。
透過 ChatSupport 的簡易、安全聊天小工具，您的 AnswerForce 接待員為您的網站訪客提供24/7支援。
欲了解更多關於 ChatSupport 的詳情，請參閱此處。
外掛標籤
開發者團隊
原文外掛簡介
Extend the same professional support of your call answering service to your website visitors.
Install live chat on your WordPress site in minutes and open up a whole new channel for leads.
We work with you to create a detailed knowledge base, enabling your virtual receptionists to provide on-brand responses, capture leads, take messages, and schedule appointments. Never miss a lead or sale again.
AnswerForce benefits
24/7 live chat support for your clients.
Give every customer premium support, be it by phone or live chat
Capture and qualify a whole new channel of leads
Build relationships and increase customer satisfaction
Analyze your web traffic to gain invaluable insights
Increase sales and boost your bottom line
24/7 live chat answering service
Your website is open 24/7, your support should be too.
We can help you answer your customers’ questions, capture leads, take messages, and more. Choose to have our agents answer your chats 24/7, or whenever you’re unavailable.
How it works with WordPress
The AnswerForce plugin allows you to add live chat directly to your WordPress-powered website. Your website visitors simply click the icon to start chatting with a team member through the chat dashboard. If you are unavailable, one of our associates will answer the chat on your behalf.
FAQs
How much does it cost?
Prices vary, but every AnswerForce plan comes with a set number of chats. . Chat with us on our website to find out more.
Can I answer chats myself?
You can answer an unlimited amount of chats yourself at no extra cost.
How do I get updated on chats answered by AnswerForce?
You’ll receive immediate notifications whenever an AnswerForce chat associate answers a chat on your behalf. You can view these via your AnswerForce app. You can also review chat transcripts in full through the chat dashboard.
What is ChatSupport?
ChatSupport is a live chat provider and the tool of choice for AnswerForce’s live answering team. ChatSupport was developed by AnywhereWorks, the parent company of AnswerForce.
Through ChatSupport’s simple, secure chat widget, your AnswerForce receptionists provide 24/7 support to your website visitors.
You can find out more about Chat Support here.
