內容簡介
總結:
AIZLabs Chat Agent 將先進的 AI 驅動客戶支持直接引入您的 WordPress 網站中。但是，該外掛是基於軟體即服務的解決方案，需要訂閱和來自 AI Zone Labs 的 API 金鑰才能運作，沒有這個外部服務將無法使用。
問題與答案:
問題: AIZLabs Chat Agent 帶來了什麼功能到 WordPress 網站？
答案: AIZLabs Chat Agent 提供了先進的 AI 驅動客戶支持，包括智能 AI 聊天機器人、自定義指導、知識庫上傳、功能調用（訂單追蹤等）、分析儀表板和多代理系統。
問題: 這個外掛需要依賴哪個外部服務才能運作？
答案: 這個外掛需要依賴 AI Zone Labs 的 API（api.aizlabs.com）進行聊天機器人處理、自然語言理解和回應生成。
問題: 這個外掛會傳送哪些數據到外部服務？
答案: 這個外掛會傳送使用者的聊天訊息和對話歷史、代理配置以及上傳的知識庫檔案用於向量搜尋，以及其他相關數據。
問題: 使用者應該在使用此聊天功能之前注意些什麼？
答案: 使用者應該注意需要 AI Zone Labs 提供的 API 金鑰才能正常運作，未提供金鑰將會出現配置警告。同時，使用者的數據是透過 AWS Lambda 函數經由 API Gateway 處理，該服務使用 OpenAI 模型進行 AI 處理。另外，使用者的隱私和數據處理包括使用 UUID 基於 cookie 的會話追蹤和 WordPress 會話標記等。
外掛標籤
開發者團隊
② 後台搜尋「AIZ Labs Chat Agent – AI Chatbot Agent for Customer Support & Sales」→ 直接安裝（推薦）
原文外掛簡介
AIZ Labs Chat Agent brings advanced AI-driven customer support directly to your WordPress site.
IMPORTANT: This plugin is a Software-as-a-Service (SaaS) solution that requires an active subscription and API key from AI Zone Labs to function. The plugin will not work without this external service.
Key Features
Smart AI-powered chat agent
Custom agent instructions
Knowledge base uploads
Function calling (order tracking, etc.)
Analytics dashboard
Multi-agent system
External Service Dependency
This plugin REQUIRES an external service to function:
Service: AI Zone Labs API (api.aizlabs.com)
Purpose: Chat Agent processing, natural language understanding, and response generation
Data Sent: User questions, conversation history, agent configuration, uploaded knowledge base files
Service Terms: https://aizlabs.com/terms-of-service
Privacy Policy: https://aizlabs.com/privacy-policy
What data is transmitted:
* User chat messages and conversation history
* Agent configuration (instructions, model selection, tools)
* Knowledge base files uploaded for vector search
* Session identifiers (for logged-in users: WordPress session tokens; for guests: UUID cookies)
* WordPress site URL and plugin version
Important Notes:
* An API key from AI Zone Labs is required for the plugin to function
* Without a valid API key, the plugin will display a configuration warning
* User data is processed through AWS Lambda functions via API Gateway
* The service uses OpenAI models for AI processing
Privacy & Data Handling
Guest users: Session tracking via UUID-based cookies (30-day expiration)
Logged-in users: Session tracking via WordPress session tokens
All conversations stored in local WordPress database
Chat data transmitted to external AI processing service
No data sold to third parties
Users should review the privacy policy before using the chat
Source Code & Libraries
This plugin includes the following third-party minified libraries:
DataTables
Purpose: Display and manage data tables with advanced features
Files: assets/lib/datatables/js/.min.js, assets/lib/datatables/css/.min.css
Source: https://datatables.net
Repository: https://github.com/DataTables/
License: MIT
Chart.js
Purpose: Create interactive charts and visualizations
Files: assets/lib/chartjs/chart.umd.min.js
Source: https://www.chartjs.org
Repository: https://github.com/chartjs/Chart.js
License: MIT
JSZip
Purpose: Create, read, and edit .zip files in JavaScript
Files: assets/lib/jszip/jszip.min.js
Source: https://stuk.github.io/jszip/
Repository: https://github.com/Stuk/jszip
License: MIT/GPLv3
All third-party libraries are unmodified and obtained from their official repositories. The plugin’s custom JavaScript and CSS files (aizl-.js and aizl-.css) are included in human-readable form in the assets/js and assets/css directories.
Service Terms
By using this plugin, you agree to:
* The AI Zone Labs Terms of Service: https://aizlabs.com/terms-of-service
* The AI Zone Labs Privacy Policy: https://aizlabs.com/privacy-policy
* Understand that user data will be transmitted to external services for AI processing
Support
For support, please visit: https://aizlabs.com/contact-us
