內容簡介
厭倦了不知道訪客在想什麼嗎？
一位小型企業網站的忠實顧客可能會在幾年內花費數千美元。聰明的企業主花費巨額金錢在廣告、優惠券和折扣上，吸引新客戶進門。
但吸引新客戶僅應是開始
要讓客戶感到滿意和參與，您需要了解他們。您知道嗎：
他們是如何到達您的網站的？
他們想看什麼產品？
他們認為您的網站需要什麼功能？
有什麼讓他們無法更多購買的障礙嗎？
您是否可以做得更好？
您總是應該知道得更多。如果您知道是什麼讓人們失望，您可以做些改變。如果您知道人們喜愛什麼，您可以提供更多。您需要盡可能多地獲得客戶反饋。
精明的人從他們的用戶獲得反饋。
問題在於很少有人使用聯繫頁面提供客戶反饋。這是一個額外的摩擦點-您的潛在客戶只需點擊返回頁面，就比尋找聯繫頁面更容易。
開放評論更好，但效果也不大。您必須處理垃圾郵件，而您可以想像競爭對手也會閱讀您的評論。
如果您有一種簡單的方式，在您最關鍵的銷售漏斗點請求用戶反饋，然後直接將反饋發送到您的電子郵件中，那會怎麼樣？
獲得客戶反饋是 WP Customer Feedback 的全部
聆聽客戶的反饋很棒，特別是對於使用問題，優先考慮功能並深入了解潛在的新功能。
對您的訪客思維有更多的洞察力，您可以：
了解人們的真實想法
更好地定制您的內容
大幅增加潛在客戶並轉換率
當前的定制選項
面板標題和反饋問題
彈出式面板標題欄顏色
電子郵件請求文本
提交按鈕文本
面板滾動進入視圖之前的延遲
反饋提交後的感謝文本
視頻介紹
Wistia 中的 WP Customer Feedback 視頻介紹
我們始終歡迎改進建議，我們也熱衷於聽取新外掛的建議。
電子郵件：[email protected]
twitter：@endual
外掛標籤
開發者團隊
原文外掛簡介
Sick of wondering what your visitors are thinking?
A loyal customer of a small business website can spend thousands of dollars over the course of a few years. Smart business owners spend up big on ads, coupons, and discounts, to get new customers in the door.
But getting new customers should be just the start
To keep customers happy and engaged you need to understand them. Do you know:
How they got to your site?
What products they want to see?
What features they think your site needs?
Is anything holdeing them back from buying more?
Are there things you could be doing better?
You’re always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.
Savvy people get feedback from their users.
The problem is that very few people use contact pages to give customer feedback. It’s an additional point of friction – it’s just easier for your potential customers to click the back page than to hunt out your contact page.
Opening up comments is better, but not by much. You have to take care of spam, and you can bet competitors will be reading your comments too.
What if you had an easy way to ask users for feedback, at the most point in the sales funnel most valuable to you, and then get the feedback emailed directly to you?
Getting customer feedback is what WP Customer Feedback is all about
Hearing your customers’ feedback is awesome, especially for usability issues, prioritizing features and gaining insights into potential new features.
With more insight into your visitor’s thinking you can:
Know what people really think
Better tailor your content
Dramatically increase leads and conversions
Current customization options
Panel title and feedback question
Pop up panel title bar color
Email request text
Submit button text
Delay before panel scrolls into view
Thankyou text after feedback submitted
Video walk through
Video walk through in Wistia
Suggestions for improvements are always welcome, and I love to hear suggestions for new plugins.
email: [email protected]
twitter: @endual
