內容簡介
WotNot 是一個能夠使用聊天機器人以自動化客戶互動並達到規模化的解決方案。透過先進的聊天機器人，你能夠解決許多業務挑戰，如獲取更多潛在客戶、預約更多的約會、擴展客戶支援等，並在多個通道上使用，包括網站、Facebook Messenger 和 WhatsApp 商務版。
顧客可以使用 WotNot 為現有或未來的顧客提供個人化的客戶體驗，並且全天候提供、立即回應、完全可靠、以及使用客戶的語言溝通。
為什麼要使用聊天機器人？
通過提出條件性問題來測試訪問者
產生有價值的潛在客戶
回答常見問題
建立服務單
提供服務單狀態
展示房地產物件
預約約會
向訪問者介紹你的服務/產品
在走馬燈中展示你的產品
進行調查和意見回饋收集
優化你的業務支出
聊天機器人最適用的行業
聊天機器人是具有行業不可知性的，可用於各個行業的多種用例。我們的客戶取得巨大成功的一些行業包括：
房地產
保險
製造業
教育
醫療保健
銀行和金融
旅遊
零售
電子商務
你可以在我們的部落格上閱讀更多聊天機器人的用例。
為了讓你快速入門，我們創建了精選模板，你只需在搭建聊天機器人時選擇該模板，稍加調整即可輕鬆啟動：
B2B潜在客户生成聊天機器人
預約聊天機器人
物業展示聊天機器人
一般客戶支援聊天機器人
安排物業觀光聊天機器人
房地產物件潜在客户生成聊天機器人
電子商務客戶支援聊天機器人
經紀人潜在客户生成聊天機器人
保險政策潜在客户生成聊天機器人
醫院預約聊天機器人
比薩餐廳聊天機器人
餐廳預約聊天機器人
開戶聊天機器人
WotNot 的特色
無需代碼即可搭建聊天機器人
機器人管理，用於管理所有企業的機器人
使用分析儀表板可視化關鍵指標
使用即時聊天查看和管理所有對話
使用人工介入接管聊天
自定義聊天機器人的外觀
跟踪目標，以鳥瞰方式查看多少個對話轉換為註冊、演示請求、已解決的工單、潜在客戶等等
查看地理資訊，了解你的觀眾
觸發條件，增加與聊天機器人的互動
為各種頁面創建不同的聊天機器人
在創建潛在客戶時收到電子郵件通知
外掛標籤
開發者團隊
② 後台搜尋「Chatbot & Live Chat for WP – WotNot」→ 直接安裝（推薦）
原文外掛簡介
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots across multiple channels – Website, Facebook Messenger, and WhatsApp Business.
Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language.
WHY USE A CHATBOT
Probing visitors by asking qualifying questions
Generating qualified leads
Answering frequently asked questions
Creating service tickets
Providing ticket status
Showing real estate properties
Appointment booking
Educate visitors about your service/product
Showcase your products in a carousel
Survey and Feedback collection
Optimize your business expenses
INDUSTRIES WHERE A CHATBOT WORKS BEST
Chatbots are industry agnostic and can be used in industry for a wide-variety of use-cases. Some industries where our customers have seen great success are,
Real Estate
Insurance
Manufacturing
Education
Healthcare
Banking & Finance
Travel
Retail
Ecommerce
You can read more about the chatbot use-cases on our blogs.
To help you get started quickly, we have created curated templates that you can simply choose while building your chatbot and get up and running with a few tweaks:
Lead Generation Chatbot for B2B
Appointment Booking Chatbot
Property Showcasing Chatbot
General Customer Support Chatbot
Scheduling a Property Tour Chatbot
Lead Generation Chatbot for a Real Estate Property
Ecommerce Customer Support Chatbot
Lead Generation Chatbot for Brokers
Lead Generation Chatbot for Insurance Policy
Appointment Booking Chatbot for Hospitals
Pizza Restaurant Chatbot
Restaurant Reservation Chatbot
Account Opening Chatbot
FEATURES OF WOTNOT
No-code Bot Builder to build bots
Bot management to manage all the bots of your business
Visualize key metrics using Analytics Dashboard
View and manage all conversations using Live Chat
Take over a chat using Human Handover
Customize the appearance of the chatbot
Track goals to have bird’s eye view on how many conversations converted into sign-ups, demo requests, resolved tickets, leads and more
View Geographical Insights to understand your audience
Trigger Conditions to increase engagement to the chatbot
Create different chatbots for various pages
Get email notifications when a lead is generated
Integrate the chatbot with your CRM, ERP etc
Read more about No-code Bot Builder
Real more about Human Handover
Read more about Live Chat Tool
Read more about Analytics Dashboard
You can build the chatbot in any language (over 180 of them). Some of them are:
English chatbot
Spanish chatbot
Portuguese chatbot
Arabic chatbot
Chinese chatbot
Danish chatbot
Dutch chatbot
French chatbot
German chatbot
Hebrew chatbot
Hindi chatbot
Italian chatbot
Japanese chatbot
Korean chatbot
Persian chatbot
Polish chatbot
Romanian chatbot
Russian chatbot
Swedish chatbot
RTL languages are supported!
WHAT OUR CUSTOMERS SAY
3000+ rely on WotNot for customer interactions. Hear what our customers have to say about us,
“The chatbot is truly well integrated with our internal processes. Our sales team and marketing teams are really happy with the over 50,000+ MQLs that the bot is generating organically.”
★★★★★
— Chandradip Paitandi, Symphony Limited
“Our conversions pretty much skyrocketed after the bot implementation. We used to run ads on landing pages, but with the inclusion of a smart lead generation chatbot, we were able to generate more than 160 qualified leads over the course of a weekend. ”
★★★★★
— Nikhil, Shivalik Group
“Within nine months of going live, the hospital chatbot generated nearly 2,000 leads. It helped streamline sales opportunities to the internal team.”
★★★★★
— Himanshu Sharma, Zydus Hospitals
You can view all our customer stories here – www.wotnot.io/customers
PRODUCT TOUR
AREAS OF USE
The chatbot tool can also be useful with products and people in the following area:
Email, Newsletters, Contacts, Call Tracking, Calendar,Bookmarks, Accounting, Ads and Analytics, Amazon Web Services (AWS), Analytics, App Builder, Appointment setting, Customer Appreciation, Customer Relationship Management (CRM), Customer Support, Dashboards, Databases, Developer Tools, Devices, Documents, Drip Emails, Ecommerce, Education, Team Collaboration, Time Tracking, To-do Lists, Transactional Email, Real Estate, Reports, Reminders, Scheduling, Server Monitoring, Signatures, Notifications, Payment Processing, Phone & SMS, Printing, Product Management, Event Management, FAQ, Facebook, Fax, Files, Fitness & Entertainment, Forms, Fundraising, Gaming, Google, Human Resources (HR), Management Tools, Marketing Automation, Microsoft, Net Promoter Score, News, Notes, Project Management, Proposals & Invoices, Social Media, Social Media Management, Spreadsheets, Surveys, Team Chat, Video Calls, Video, Audio, & Images, Webinar
SUPPORT
If you have any questions about building the chatbot, please send an email to [email protected].
To read from our help articles, visit our help desk
