[WordPress] 外掛分享： REVE Chat – AI-powered Chatbot & Live Chat Plugin for WordPress

WordPress 外掛 REVE Chat – AI-powered Chatbot & Live Chat Plugin for WordPress 的封面圖片。

前言介紹

  • 這款 WordPress 外掛「REVE Chat – AI-powered Chatbot & Live Chat Plugin for WordPress」是 2015-06-21 上架。
  • 目前有 200 個安裝啟用數。
  • 上一次更新是 2024-09-12，距離現在已有 234 天。
  • 外掛最低要求 WordPress 2.7 以上版本才可以安裝。
  • 有 9 人給過評分。
  • 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。

外掛協作開發者

revechat |

外掛標籤

chatbot | live chat | chat widget | customer support | help desk plugin |

內容簡介

你正在尋找一款易於使用的聊天機器人和即時聊天外掛程式，想為你的 WordPress 網站帶來變革嗎？

那麼，我們的 WP 網站的聊天機器人和即時聊天外掛程式就是你的最佳選擇！你不必再尋找其他的選擇，因為它所擁有的一切都可以改變你的商業形象。

是的，它可以！

要看證明嗎？
這裡有：

這款REVE Chat 產品可以幫助你輕鬆轉化網站訪客為忠實客戶。
它可以讓與客戶通訊變得非常簡單，當他們在你的 WordPress 網站上時。
你可以藉此快速安裝外掛程式以徹底重新定義你的客戶支援。
作為全通道的客戶互動平台，它可以幫助你積極創造更多潛在客戶和銷售機會。

這款來自REVE Chat的客戶支援外掛程式，從WordPress即時聊天、聊天機器人、Messenger 整合、WhatsApp，甚至更多，提供你的團隊所需的一切。

你不僅可以享有眾多整合的好處，還可以輕鬆管理所有通道。

Chatbot & Live Chat Plugin for WP sites 外掛程式擁有進階功能，如畫面共享和同步瀏覽、部門管理、自動觸發、訪客分析、排隊、完全可自訂的聊天橫幅等等，以個性化每個通道的每次客戶互動。

那麼，你還在等什麼？不要再拖延了，立即為你的日常客戶對話增加價值！

立即為 WordPress 網站安裝這款功能強大的客戶支援外掛程式吧！

如果還沒有REVE Chat賬戶，請在此處創建一個！

安裝聊天機器人和即時聊天外掛程式，你可以-

吸引你的網站訪客，提高轉換率
將你的網站流量轉化為客戶
在瀏覽器、桌面或手機上與訪客進行互動
從一個面板管理所有對話
即使你的團隊不在場或休息，也能24/7與訪客聊天
通過 WordPress 網站的即時聊天自動銷售潛在客戶
通過互動式常見問題解答，指導、教育和讓你的客戶感到滿意
自動化你的大部分客戶支援工作

所以，讓這款 WP 外掛程式將你的客戶互動提升到一個新的高度吧。

在此註冊以獲得頂級的WP聊天外掛程式。

為何選擇 WordPress 網站的聊天機器人和即時聊天外掛程式？

想提高你的客戶參與度嗎？試試我們的 WP 即時聊天外掛程式，創造出與眾不同的客戶支援方式。當你選擇我們的外掛程式時，你可以發現這款工具具備增強你的客戶支援所需的一切。

選擇我們的外掛程式可以讓你-

全方位客戶參與工具。使用先進的客戶互動工具與你的客戶進行互動，以提供更好的內容和專業的即時聊天支援。
與 30 多種工具的簡單整合 – 輕鬆地將外掛程式與你的電子商務、CRM 和 CMS 平台連接起來，並從 30 多個預備的整合和強大的 API 中獲益。

原文外掛簡介

Are you looking for a chatbot that transforms your WordPress website? Explore REVE Chat – the AI-powered Chatbot & Live Chat plugin designed to enhance customer engagement.
Install AI-powered chatbot and live chat plugin for your WordPress website. Automates 75% of customer queries, boosts your website’s CX, support, and sales.
REVE Chat is an omnichannel customer engagement platform that combines Live Chat and AI-powered Chatbot functionality to add next-level customer experience to your WordPress site. This feature-rich plugin offers a seamless customer communication model, improves lead generation, and assists in doubling up your sales.
Add on a winning solution for your customers – REVE Chat, the best WordPress chat plugin.
By blending the benefits of Instant Messaging (IM) and Live Chat, REVE Chat transforms your website into an instant messaging platform. This enables enterprises to initiate and complete more chats directly on their websites. The approach not only enhances engagement but also drives higher conversion rates and lowers overall digital promotional costs.
Moreover, our AI-powered Chatbot automates 75% of your queries, boosting response rate and customer satisfaction.
Book a Demo for Free!

Here is Why Your WordPress Site Needs the REVE Chat Plugin
Automate and resolve the maximum of your customer queries
REVE Chat helps you streamline customer service, improve efficiency, and potentially reduce the number of live agents required during off-peak hours. It’s a win-win for both your business and your customers.
Consolidate all communication channels in one place
Agents can handle customers on Live Chat, Facebook Messenger & Comments,
WhatsApp, Instagram, Telegram, and Mobile App.
Access past conversations and assist your customers better
With REVE Chat, you can retrieve past sessions and view conversation history. It facilitates continuity in communication by ensuring that ongoing conversations can seamlessly pick up where they left off.
The queries don’t disappear when your customers go offline
Our Live Chat plugins empower your agents to answer messages at any time. Customers receive the responses they seek upon returning online. No message slips through the crack of the offline barrier.
Seamless human-to-bot transition when necessary
If a customer encounters a question that is complex for Chatbot to handle, being smoothly handed off to a human agent. So, there will be less customer frustrations and faster resolutions.
Eliminate incurring confusion with Co-browsing facility
Collaborate with your customers using Co-browsing to swiftly resolve their issues, enhancing understanding and eliminating confusion.
Our Chatbot speaks your language and more
The world speaks many languages, and so does REVE Chatbot. Experience seamless multilingual conversations. With its multilingual capabilities, REVE Chat ensures that every user feels understood and catered to their preferred language.
Easy Integrations with 50+ tools
Easily connect the plugin with your e-commerce, CRMs, and CMS platforms and benefit from 30+ ready integrations and robust API access.
Our products: Chatbot, Live Chat, Video Chat, Co-browsing, Chat SDK, Ticketing System
How Does REVE Chatbot Work?
REVE Chatbot combines its supervised training with autonomous learning from internal sources (company websites, documents, etc.) via LLM. This approach enables the Chatbot to answer customer queries from both sources. This minimizes the number of unanswered queries, cuts operational and infrastructural costs, and improves user satisfaction.
Moreover, the Hybrid Chatbot enables text-based conversational responses from LLM with interactive components like carousels and quick replies from our Chatbot Builder. This fusion delivers a personalized experience, blending conversational fluidity with interactive engagement for heightened customer satisfaction.

Some of the core benefits of using Large Language Model in hybrid mode are:

Users have the flexibility to personalize the Chatbot by integrating diverse interactive features like carousels and buttons, and accessing LLM support as required.
Integrating LLM functionality empowers the Chatbot to deliver more personalized and contextually relevant responses, thereby enhancing the overall quality of the customer experience.
With LLM capable of addressing questions beyond the capacity of our Chatbot training model, the probability of unanswered queries will decrease, leading to improved CSAT scores and increased sales potential.
As some of the queries might have some sensitive components in their answers that LLM may misinterpret, those can be trained with care with our training models.

Features at a Glance: REVE Chatbot and Live Chat Plugin for WordPress
Automate 75% of your customer queries with intelligent Chatbot features

Sentiment Analysis: Know your customer emotions and respond accurately to deliver higher satisfaction. Sentiment analysis helps to personalize the bot’s performance by harnessing historical user data.
Fallback Options: Fallback scenarios pop up when the bot fails to identify the user’s input. It gives multiple options using triggers or surveys to have a seamless conversation.
Bulk Machine Learning (ML) Training: Import all the general FAQs and answers to train your Chatbot to deliver faster and more effective answers that improve overall accuracy.
Data Sanitization: Sanitize your unstructured data into structured ones so that chatbots can respond accurately. Data cleansing trains the chatbot to improve performance and boost the experience.

Deliver real-time personalized assistance with IM blended Live Chat

Customization: Make your Live Chat appearance to match your website branding. Set various messages as per your business needs.
Queuing: Let your visitors know your team is busy with an estimated wait time before they leave your website frustrated.
Voice/ Video Chat: Your business can engage customers using a Voice/ Video chat plugin right inside the web or mobile apps with a click-to-call solution, and provide real-time support.
Co-browsing: You can leverage collaborative browsing for better CX where you can browse together online with customers, share browsers, and offer real-time help.
Screen Sharing: Solve complex issues in quick time with the screen sharing feature and help them navigate the website with screen sharing.
Visitor Analytics: Get real-time insights and website journey about your website visitors to help your team members have better conversations.
Auto Triggers: Target your website visitors with the right messages at the right time with proactive chat triggers based on the URL.
Customer Satisfaction Ratings: Get instant feedback about your team performance right after every chat session with post-chat customer satisfaction ratings.
Department Management: Route chats faster across the right teams and responds faster by creating and managing departments.
Facebook Messenger: Convert Facebook visitors into customers, interact with them easily from a single dashboard, and add value to your social media support strategy.
Chat Monitoring: Monitor your agent performance and responses to ensure more appropriate answers to your customer queries.

Make data-driven decisions using an enhanced dashboard

Real-time Online Visitors: View the current visitors who are actively browsing your website or using your application in real-time.
Agent Status: The current availability and activity status of the agents. It lets you know if agents are online and ready to respond to customer inquiries, if they are busy with other tasks, or if they are offline.
Channel-wise Chat Distribution: Enables the distribution of incoming chat requests among available agents based on different channels or sources.
First Response Time (FRT): FRT measures the time taken by an agent to send the first response to a customer inquiry or message.
Avg. Response Time (ART): ART calculates the average time it takes for agents to respond to customer messages across all interactions.
Customer Satisfaction Level: Metric that indicates the level of satisfaction reported by customers after interacting with support agents through REVE Chat.

Supported Language
REVE Chat supports 25+ multiple languages, facilitating communication with customers from diverse linguistic backgrounds.

Arabic
Bangla
Chinese(Simplified)
Chinese (Traditional)
Dutch
English
French
German
Hindi
Italian
Japanese
Korean
Malay
Polish
Portuguese
Romanian
Russian
Spanish
Swedish
Tagalog
Turkish
Vietnamese
Armenian
Hebrew
Norwegian
Greek
Danish

50+ Integrations
Website
Social Media Channels
WhatsApp Cloud API
Instagram Messaging and Comments
Facebook Messenger and Comment
Viber
Telegram
Direct Chat Page
Mobile SDK:
Android SDK V1.0.14.3.6
iOS SDK V2.2.7.3
Native Android SDK
Android SDK V3.0.3
Android SDK V3.0.2 (BETA)
Android SDK V3.0.1 (BETA)
Android SDK V1.0.14.3.6
Native iOS SDK:
iOS SDK V3.0.2
iOS SDK V3.0.1 (BETA)
iOS SDK V2.2.7.3
Flutter Android SDK
Flutter iOS SDK
React Native iOS SDK
React Native Android SDK
Email Integration
CRM Integrations
Pipedrive
Salesforce
HubSpot
MS Dynamics
AmoCRM
Agile CRM
Vtiger
Capsule
Infusionsoft (by Keap)
CMS Integration
WordPress
DotNet Nuke
Blogger
Joomla
Drupal
ModX
E-commerce:
Shopify
Bigcommerce
WooCommerce
Prestashop
3dCart
Pinnacle Cart
Core commerce
BigCartel
ECWID
LemonStand
Ebay
Volusion
Americommerce
osCommerce
Magento
Zencart
XCart
OpenCart
CSCart
Abantecart
Website Builder:
Wix
Hosting Platform:
Plesk
WHMCS
Analytics:
Google Tag Manager
Google Analytics
Support
Should you need any assistance, feel free to chat with our customer advocates at www.revechat.com or email us at [email protected]
Don’t have a REVE Chat account yet? Create one from here!
Contributors & Developers
REVE Chat is an omnichannel platform envisioned to help businesses scale sales and support with a range of advanced live engagement tools. We have an AI-powered chatbot, live chat software, video chat, and co-browsing solutions to enable enterprises value across marketing, sales, and support.

各版本下載點

  • 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
  • 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「REVE Chat – AI-powered Chatbot & Live Chat Plugin for WordPress」來進行安裝。

（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。

2.0 | 3.0 | 4.0 | 5.0 | 6.1 | 1.2.2 | 1.2.3 | 1.2.4 | 2.0.0 | 2.0.1 | 2.0.2 | 2.0.3 | 2.0.4 | 6.1.0 | 6.1.1 | 6.1.2 | 6.1.3 | 6.1.5 | 6.1.6 | 6.1.7 | 6.1.8 | 6.1.9 | 6.2.0 | 6.2.1 | 6.2.2 | trunk | 6.1.10 |

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