[WordPress] 外掛分享： Genchat – AI Chatbot for Customer Support

WordPress 外掛 Genchat – AI Chatbot for Customer Support 的封面圖片。

前言介紹

  • 這款 WordPress 外掛「Genchat – AI Chatbot for Customer Support」是 2025-05-29 上架。
  • 目前尚無安裝啟用數，是個很新的外掛。如有要安裝使用，建議多測試確保功能沒問題！
  • 上一次更新是 2025-05-30，距離現在已有 272 天。
  • 外掛最低要求 WordPress 6.5 以上版本才可以安裝。
  • 外掛要求網站主機運作至少需要 PHP 版本 7.4 以上。
  • 尚未有人給過這款外掛評分。
  • 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。

外掛協作開發者

wpmobo | rahi6039 |

外掛標籤

AI | chatbot | live chat |

內容簡介

總結: GenChat AI 是一款先進的 AI 智能聊天機器人，旨在增強客戶互動、提供全天候自動支持並提升轉化率。憑藉 ChatGPT 技術，GenChat 提供即時、類人的回應，改善用戶體驗和參與度。

問題與答案:
1. GenChat AI 的核心功能是什麼？
- 核心功能包括 AI 強化即時回應、多語言支持、WooCommerce 整合、出口意向彈出視窗以及完全可定制且易於使用。

2. GenChat AI 如何提高用戶參與度？
- 利用 ChatGPT 技術提供即時、類人回應，並提供多語言支持，使其適合全球企業使用。此外，還可分析文章內容、自訂提示數據以及 WooCommerce 數據，提供相關答案，提供出口意圖彈出視窗和網站重新定位，幫助恢復高達 15% 的訪客。

3. Link Toolbar 功能如何增強用戶參與度和可訪問性？
- Link Toolbar 功能讓網站擁有者在聊天機器人頭部添加可定制的鏈接欄，提供用戶快速訪問重要操作，如立即發起電話、開啟 WhatsApp 進行直接消息等，進而增強用戶參與度和可訪問性。

原文外掛簡介

GenChat AI is an advanced AI-powered chatbot designed to enhance customer interactions, provide 24/7 automated support, and boost conversions. Powered by ChatGPT, GenChat delivers instant, human-like responses, improving user experience and engagement.
With multilingual support, it communicates effortlessly in any language, making it ideal for global businesses. The chatbot can analyze post content, custom prompt data, WooCommerce data to provide relevant answers, making it a smart knowledge assistant. It also features exit-intent popups and onsite retargeting, helping recover up to 15% of abandoning visitors. Its WooCommerce compatibility helps suggest products, answer queries
The fully customizable chat widget allows you to match your site’s branding with ease—no coding required! Whether you’re running an eCommerce store, a blog, or a support portal, GenChat AI is the perfect AI assistant for your business.

✅ AI-Powered Instant Responses
✅ Multilingual Support
✅ WooCommerce Integration
✅ Exit-Intent
✅ Fully Customizable & Easy to Use

👁️ Visit | 🔗 Documentation
Link Toolbar – Quick Access to Key Actions
The Link Toolbar feature lets site owners add a customizable link bar to the chatbot header, providing users with quick access to essential actions:
📞 Phone Call – Instantly initiates a call when clicked.
💬 WhatsApp Chat – Opens WhatsApp for direct messaging.
📘 Facebook Link – Redirects users to a Facebook page, profile, or group.
📧 Email Link – Opens the default email app to send a message.
🔗 Custom Link – Add any URL for easy redirection.
This feature enhances user engagement and accessibility, making it easier for visitors to connect with businesses in just one click! 🚀
All Features List:

✅ AI-Powered Smart Responses – Provides instant, human-like replies using ChatGPT
✅ 24/7 Availability – Always active chatbot ensuring round-the-clock customer support.
✅ Multilingual Support – Communicates in any language, making it ideal for global businesses.
✅ Post Content Analysis – Generates AI-powered responses based on website content.
✅ Exit-Intent & Onsite Retargeting – Recover up to 15% of abandoning visitors.
✅ WooCommerce Compatibility – Answers product-related queries, recommends products, and reduces cart abandonment.
✅ Pre-Defined & AI-Generated Responses – Use manual FAQs or let AI generate smart replies.
✅ Link Toolbar for Quick Contact – Add phone, WhatsApp, Facebook, email, or custom links in the chatbot header.
✅ Fully Customizable Chat Widget – Change colors, text, and branding to match your website.
✅ User-Friendly Dashboard – Easy setup and control with no coding required.
✅ Translation ready
✅ Easy to use it in both Free and Premium WordPress Themes
✅ Unlimited update

How to use:-
very easy to use,after active plugin just go to Dashboard -> GenChat Settings . You will find all settings to use.
External services
This plugin connects to the OpenAI API to provide AI-powered chat responses and assistance.
What the service is and what it is used for:
The plugin uses the OpenAI API to process user queries and generate AI-based responses. This service powers the chatbot functionality within your website.
What data is sent and when:
When a user interacts with the chatbot on your website, the text input provided by the user is sent to the OpenAI API. The API returns a response generated by the AI model, which is then displayed in the chat window. No personal data is collected or stored by the plugin during this process, unless explicitly configured by the site admin to include such data.
Service provider:

OpenAI
[Terms of Service](https://openai.com/policies/terms-of-use/)
[Privacy Policy](https://openai.com/policies/privacy-policy/)

This connection is necessary for the plugin’s core AI functionality. If you do not wish to use the OpenAI API, the AI features of the plugin will not function.
Privacy Policy
Genchat uses Appsero SDK to collect some telemetry data upon user’s confirmation. This helps us to troubleshoot problems faster & make product improvements.
Appsero SDK does not gather any data by default. The SDK only starts gathering basic telemetry data when a user allows it via the admin notice. We collect the data to ensure a great user experience for all our users.
Integrating Appsero SDK DOES NOT IMMEDIATELY start gathering data, without confirmation from users in any case.
Learn more about how Appsero collects and uses this data.

各版本下載點

  • 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
  • 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「Genchat – AI Chatbot for Customer Support」來進行安裝。

（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。

1.0.0 | trunk |

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