內容簡介
Customer Reviews for WooCommerce 是一款自動化評價收集外掛，可在交易完成後寄送個人化提醒信件，鼓勵顧客留下評價，並透過問答專區、圖片評價與 Google Shopping 整合，幫助商店提升社群信任、SEO 排名與銷售轉換。
【主要功能】
• 自動或手動寄送評價提醒電子郵件
• 支援 WhatsApp 手動發送評價提醒
• 彙整式評價表單，支援評分、圖片與影片
• 商品頁面問答（Q&A）專區
• 提供折扣優惠換取顧客評價
• 整合 Google Shopping 與評價匯入匯出
外掛標籤
開發者團隊
② 後台搜尋「Customer Reviews for WooCommerce」→ 直接安裝（推薦）
📦 歷史版本下載
原文外掛簡介
Happy customers are your best marketers. So why not ask them to leave a review?
Send an automated, personalized email reminder to each customer after a transaction – make reviewing easier than ever before!
Enhance the standard WooCommerce reviews with extra features, and reassure customers by having their questions answered with a Q&A section on product pages.
The Customer Reviews for WooCommerce plugin helps you increase engagement, build loyalty, improve SEO, and get more sales with social proof.
Localized to 30 languages and installed on over 80,000 stores!
The plugin includes an optional integration with an external service to verify customer reviews. CusRev collects reviews from customers and verifies their authenticity.
You can find information about CusRev‘s terms and privacy policy on our website.
🔥 Main Features
Automated or manual review reminder emails
Manual review reminders by WhatsApp with the ‘click to chat’ integration
Aggregated and on-site review forms to allow quick and easy reviewing
Enhanced reviews, including ratings, images, voting and filtering options
Offer discounts in exchange for reviews
Integration with Google Shopping
Question and Answer feature, allowing customers to ask and answer FAQs
Import and export reviews
✉️ Review Reminders – Make Reviewing Easy
Customer Reviews for WooCommerce makes reviewing simple.
You can easily set it to send out review collection emails, days or weeks after purchase. The review form makes it as simple as possible for the customer to leave a review.
It’s an easy process:
Your customer places an order.
You fulfill the order and mark it as completed.
After a delay (customizable by you), your customer receives an automated review request email.
The customer leaves a review for all of their purchases on an aggregated form. Reviews can include ratings, images, and videos to increase trust.
The review is posted in the standard WooCommerce review format and published on your site.
You can even choose to automatically send the customer a discount code for future purchases as a thank you.
Plus, benefit from:
A one-page review form where customers can review multiple items in one go
Manual email invitations for selected orders
Manual WhatsApp review invitations via the ‘click to chat’ integration
Personalized emails for each customer with built-in variables
Emails restricted for particular categories of products or customers with specific user roles
Quick and easy functionality thanks to a responsive email template and custom colors
An Unsubscribe option
A built-in testing tool to ensure emails look beautiful before sending
Reminders in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration
Support for custom WooCommerce order statuses
Tracking when customers open emails with review invitations and when customers view aggregated review forms
💸 Boost Sales – With Extra Features
Did you know that displaying reviews can increase conversion by 270%?
Reviews show that people can trust your site. Other people have bought from you before, and it went so well that they want to share their experience. That social proof is important. Customers need to know your product images and descriptions can be trusted. They need to know their bank account is safe.
Turn your visitors into customers by displaying reviews!
Plus, benefit from:
Photo reviews (let customers upload pictures with reviews)
Video reviews (let customers upload videos with reviews)
Additional rating criteria on review forms to rate different features of products
Questions about customer attributes on review forms
Preventing spam by enabling reCAPTCHA for reviews
Displaying a terms and privacy checkbox that people need to tick before posting reviews
Showing reviews summary bar on product pages
Filtering reviews by rating
Enabling visitors to vote on reviews left by your customers
Lazy loading of reviews and attached pictures
Sorting reviews by date or votes
Review tagging
Trust Badges that show a summary of verified customer reviews
Built-in shortcodes to display a responsive list, grid, or slider of reviews on any page or post
Creating avatars from initials of customer names, using standard WordPress avatars or hiding avatars completely
🔎 Boost SEO – The Automated Way
Google loves something new! Add new content to your site automatically with customer reviews.
Show off review ratings directly in Google searches, and boost your site’s clickthrough rate.
Plus, benefit from:
Getting unique, user-generated SEO content for your shop – customer reviews often contain long tail keywords
Building user-generated content (UGC) such as photos and videos uploaded by your customers
Embedding JSON-LD structured data for product reviews to help search engines better understand and display your review content
Enhancing rich snippets and structured data markup for reviews with pictures
Enhancing the standard WooCommerce structured data markup with product identifiers (GTIN, MPN, Brand)
😀 Boost Engagement – With Better Feedback
Customers believe that only 8% of companies deliver a great experience – but that can change!
Use reviews to get direct feedback from your customers. Find out the good and bad parts of their experience.
You can make business decisions based on the feedback you receive and keep your customers happy.
Plus, benefit from:
Receiving feedback for multiple products at once with aggregated review forms
Personalized email templates
Enabling customers to vote on past reviews
🚀 Boost Loyalty – Grow Your Repeat Business
Market to your existing customers!
It’s simple: our review reminders keep you in the forefront of their minds, and offering coupon codes for future purchases gets them back to your store.
It’s easy for a customer to leave a review and receive their coupon, which creates a double whammy effect: the customer comes back for more, and you gain valuable feedback. Maybe they’ll even gift the voucher to a friend!
Plus, benefit from:
Automatically generating new coupons for ongoing customer reviews
Fair rules for coupon creation – customers will be awarded with a coupon regardless of how positive or negative their review is
Automatic emails with coupons upon review submission
Personalizing emails with coupons for each customer using built-in variables
Fine-tuning coupon properties according to your sales strategy
Working out-of-the-box with a responsive email template with custom colors
A built-in testing tool to ensure emails look beautiful before sending
Emailing coupons in different languages via “qTranslate X”, “Polylang”, “TranslatePress” and “WPML” plugin integration
Displaying a badge next on reviews awarded with coupons to build trust between customers and your business
🤔 Reassure Customers – With Questions & Answers
There’s nothing more reassuring to customers than having their questions answered – with Customer Reviews for WooCommerce you can do just that by:
Adding a tab with Questions & Answers or FAQs to product pages on your website
Letting your prospective customers ask questions about products and view questions others have asked
Increasing sales by answering questions and making sure prospective customers have all the information available to make a purchase decision
Reducing return and refund requests by providing answers to common questions about products, as well as offering extra information to avoid any potential misunderstanding of product features or benefits
Improving SEO with content created by your customers – that in turn helps search engines better understand and index your website
Sending email notifications to customers about replies to their questions and making them come back to your website
Displaying a terms and privacy checkbox that people need to tick before asking questions or posting answers
🛒 Google Shopping Integration
Generate an XML feed with products for Google Shopping
Generate an XML feed with product reviews for Google Shopping
Show star ratings in Google Shopping search results
⬇ Import and Export
Want to add reviews or questions and answers from external websites? No problemo.
Just use the import reviews feature, which automatically creates reviews in WooCommerce based on a CSV file. Or use the import Q&A feature to upload product questions and answers from a CSV file.
Similarly, you can export WooCommerce reviews or questions and answers to a CSV file.
Import / export product and store reviews
Import / export reviews with images and videos
Import / export questions and answers (Q&A)
Quick and Easy Set-Up
Make sure that WooCommerce is installed.
Then, just follow the Getting Started Tutorial on our official support portal or watch the video tutorial.
Get Even More Features – With the Pro Version
CusRev has two plans: Free and Pro. The Pro plan offers additional features and email support – to find out more and purchase a license, please visit CusRev’s website.
