前言介紹
- 這款 WordPress 外掛「ClaimPress – Warranty, Return, Refund & Exchange for WooCommerce」是 2025-11-21 上架。
- 目前有 10 個安裝啟用數。
- 上一次更新是 2026-02-22，距離現在已有 4 天。
- 外掛最低要求 WordPress 5.8 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 7.2 以上。
- 有 1 人給過評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
外掛標籤
RMA | refunds | returns | warranty | woocommerce |
內容簡介
**總結：**
ClaimPress 是專為 WooCommerce 打造的完整保固和退換貨管理系統。它允許店主直接在產品頁面上添加包括或付費的保固選項，客戶可以從他們的「我的帳戶」頁面提出索賠，或者訪客可以使用安全表單提出索賠。所有索賠均在 WordPress 儀表板的簡單、乾淨的界面中進行管理。
**問題與答案：**
1. ClaimPress 是為哪個電子商務平台建立的管理系統？
- Answer: ClaimPress 是專為 WooCommerce 打造的。
2. 店主如何直接在產品頁面上添加保固選項？
- Answer: 店主可以在產品頁面上直接添加包括或付費的保固選項。
3. 客戶可以如何提出索賠？
- Answer: 客戶可以從他們的「我的帳戶」頁面提出索賠，或訪客可以使用安全表單提出索賠。
4. 如何可以在任何頁面上為訪客用戶創建安全索賠表單？
- Answer: 只需在頁面上添加[claimpress_guest_form]，即可創建一個安全索賠表單。
5. 新的「ClaimPress」選單項目會顯示什麼？
- Answer: 新的「ClaimPress」選單項目將顯示所有待處理的索賠，就像管理文章一樣。
6. 有哪些索賠狀態可供管理工作流程？
- Answer: 可使用像「待處理」、「已批准」和「已拒絕」等狀態來管理工作流程。
7. 如何接收有關新索賠的通知？
- Answer: 可以收到有關新索賠的郵件通知。
8. 如何直接回覆客戶？
- Answer: 可以直接從索賠管理畫面回覆客戶。
原文外掛簡介
The Most Advanced Claims Management System for WooCommerce 🚀
Transform your WooCommerce store with ClaimPress – the premium, all-in-one solution for warranty, return, refund, and exchange management. Built by developers who understand e-commerce, ClaimPress delivers enterprise-level features with WordPress simplicity.
Why ClaimPress Stands Out:
✨ Three Powerful Features in One Plugin:
– Advanced Warranty System: Create unlimited warranty plans – from simple included warranties to complex paid tiers with multiple price points
– Smart Exchange Management: Let customers effortlessly exchange products for different sizes, colors, or variants
– Flexible Return/Refund System: Build customer trust with customizable money-back guarantees
🎯 For Store Owners:
Enable one, two, or all three features on any product with just a few clicks. No coding required. No complex setup. Just powerful functionality that works right out of the box.
💼 For Customers:
Your customers enjoy a seamless claims experience through their “My Account > Claimable Products” page, while guest customers can securely file claims using just their order ID and email.
⚡ For Administrators:
Manage everything from a beautifully designed, intuitive dashboard. Update claim statuses instantly, filter by type, communicate with customers, and keep your workflow organized – all from one centralized location.
Key Features:
Three Independent Features: Warranty, Exchange, and Return/Refund – Enable one, two, or all three on any product.
Flexible Warranty Options: Add free “Included” warranties (e.g., “1 Year Warranty”) or “Paid” warranties with multiple tiers (e.g., “3 Years for $10”).
Exchange Management: Let customers exchange products for different sizes, colors, or variants within a specified period.
Return & Refund System: Offer money-back guarantees with customizable return periods.
Dual Claim System: Works for both logged-in customers (via “My Account” page) and guest customers (via a shortcode).
Guest Claim Shortcode: Just add [claimpress_guest_form] to any page to create a secure claim form for guest users.
Centralized Claim Management: A new “ClaimPress” menu item shows all claims with filtering by status and type.
Claim Statuses: Use statuses like Pending, Approved, and Rejected to manage your workflow.
Admin Notifications: Receive emails for new claims.
Customer Communication: Reply to customers directly from the claim management screen.
How to Use
Enable Features on Products:
1. Edit any product in WooCommerce
2. Go to the ClaimPress tab in Product Data
3. Check “Enable” for the feature you want to offer
4. Set the duration (e.g., “12 Months” or “30 Days”)
4. Set the duration (e.g., “12 Months” or “30 Days”)
5. Update the product
For Customers:
– Logged-in users: Go to My Account > Claimable Products to view eligible items and file claims
– Guests: Use the guest claim form (add [claimpress_guest_form] shortcode to any page)
For Admins:
– View all claims in ClaimPress > All Claims
– Update claim statuses using the inline dropdown or full claim view
– Send messages to customers from individual claim pages
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「ClaimPress – Warranty, Return, Refund & Exchange for WooCommerce」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
1.0.0 | 2.0.0 | 2.2.0 | 2.2.1 | 2.3.1 | 2.3.2 | 2.4.0 | 2.4.1 | 2.4.2 | 2.5.0 | 2.5.1 | trunk |
延伸相關外掛（你可能也想知道）
Outvio – Shipping & Returns for WooCommerce 》, Outvio，即履行工具，也可用於營銷和品牌：, 每個網店都會履行，但超過90％的網店都沒有充分利用售後流程來加強品牌，提高購物體驗，增加忠實度和促進銷售...。
StoreLinkr: all-in-one platform for webshops 》總結文案:, 將 storelinkr 平台連接到您的 WordPress 網站，透過配置和開發者指南，輕鬆管理商品和訂單的同步。, , 問題與答案:, 1. 在哪裡可以找到 storelin...。
TryLoom – AI Virtual Try On for WooCommerce 》<h2>給你的客戶「模特」體驗</h2>, <p>TryLoom 不僅是一個試穿工具；它是一個內建在您的 WooCommerce 商店中的 AI 時尚工作室。</p>...。
Product Return Requests for WooCommerce 》總結：, Product Return Requests Manager for WooCommerce 是一個WordPress外掛，允許商店所有者在WooCommerce中管理商品退貨請求。該外掛為顧客提供了一個...。
Nomad Wear 》總結：Nomad Wear 是一款與 Nomad Wear (https://nomadwear.ae/) 整合的 WooCommerce 擴充功能，用於檢索運費、同步訂單、更新訂單狀態和管理訂單退貨。適用...。
TrustLens – Abuse & Fraud Prevention for WooCommerce 》總結：TrustLens根據顧客的實際行為，如退貨、訂單模式、優惠券使用等，給予每個WooCommerce顧客一個信任分數。不再猜測哪些顧客可能有問題，而是提供清晰的...。
ReturnsUp Connector for WooCommerce 》**總結：**, ReturnsUp Connector for WooCommerce 是與ReturnsUp平台整合的外掛程式。它將您的WooCommerce商店連接至ReturnsUp帳戶，實現自動化的退換貨管理...。
Open Box Deal – Resell returned products and B-stock 》總結：Open Box Deal for WooCommerce 外掛讓您可以將退貨、損壞或開箱產品重新販售，以轉換為收入。這對於想要減少浪費、提高可持續性，並從 B 級商品或二手...。