前言介紹
- 這款 WordPress 外掛「Chat Metrics – Managed live chat plugin for wordpress」是 2019-06-23 上架。
- 目前有 10 個安裝啟用數。
- 上一次更新是 2019-06-25，距離現在已有 2140 天。超過一年沒更新，安裝要確認版本是否可用。以及後續維護問題！
- 外掛最低要求 WordPress 3.0.1 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 5.2.4 以上。
- 尚未有人給過這款外掛評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
外掛標籤
live chat | chat plugin | WordPress chat | live chat plugin | wordpress live chat |
內容簡介
Chat Metrics 是市場領導者和世界上最好的管理實時聊天服務，專為引導生成和網站轉化而設。我們提供您最優秀的人才、領先行業的流程和最新的技術。
在您的網站上擁有一個管理實時聊天選項可以確保顧客的任何問題都能夠即時回答，並立即轉換為銷售合格的潛在客戶。這種方法相當於在您的網站上擁有一個銷售人員，24/7鼓勵人們購買您的產品。
當您的競爭對手只需一個點擊即可輕易取代您時，我們的團隊會幫助您在瀏覽階段將網站流量轉化為銷售合格潛在客戶，省去您的時間和金錢。我們的支持團隊放置在全球戰略位置，讓您的公司受到以英語為母語的代表所代表，確保清晰、文化流暢的溝通，並充分利用您的商業潛在客戶。
我們沒有長期契約。我們的服務是每月提供的。我們必須每月挣得您的客戶收益，為您提供保證價值的平靜心境。
那麼，什麼是銷售合格潛在客戶？
銷售合格潛在客戶是您的商業潛在客戶，經過市場部門的研究、過濾和審查後，再由銷售部門確定接下來的銷售流程階段。
有了 Chat Metrics 網站上的實時聊天，您的銷售/服務團隊可以專注於其擅長的領域，我們將把您的流量轉化為潛在客戶。Chat Metrics 減少了僱傭額外人員的成本和空間。與傳統費時的電子郵件和乏味的 IVR 電話，我們的服務是互動和可靠的，有助於建立您的客戶關係。
Chat Metrics 很容易在您的 WordPress 網站上設置。Chat Metrics 認為客戶的靈活性很重要，因此我們沒有任何長期契約。您可以根據您的網站最佳流量在套餐之間進行切換。
管理實時聊天的優勢：
1.24/7覆蓋-顧客繁忙，需要迅速解決方案。Chat Metrics 提供24/7的客戶互動，轉換您的網站流量為銷售合格的潛在客戶，以便您將其轉化為付費客戶。我們不會讓您的顧客從您的網頁中彈出，我們為他們提供在網站上的實時幫助，確保您及時銷售。
2.增加轉化-通過服務進行銷售可以讓顧客感到滿意。我們的管理實時聊天代理人配備定制對話方法和數據驅動的用戶定位。這意味著我們最適合管理實時聊天，以降低支援、銷售和營銷相關的運營成本。其他支援渠道，如電話支援，常常伴隨著昂貴持續性的維護成本。
3.降低成本-管理實時聊天是降低支援、銷售和營銷相關運營成本的優秀方式。其他支援渠道，如電話支援，常常伴隨著昂貴持續性的維護成本。
4.增強客戶忠誠度-快樂的客戶更有可能回來購買。滿意快樂的客戶更有可能歌頌您的品牌，並對其產生更強的品牌忠誠度。
5.競爭優勢-憑藉 Chat Metrics 的實時支援代理人，我們距離您的客戶只有一個點擊之遙。這給您帶來競爭優勢，建立良好的客戶關係。
6.重新調整優先級-擁有 Chat Metrics 作為您的商業伙伴，可以讓您專注於重要的任務。這為您帶來一個輕鬆的工作環境和繁榮的業務。
原文外掛簡介
Chat Metrics is the Market Leader and World’s Best Managed Live Chat Service for Lead Generation and Website Conversion. We give you the best people, industry leading processes and the technology to boot.
Having a Managed Live Chat option on your website ensures that any concerns the customers have are answered in real time and are converted to sales qualified leads instantly. This approach is equivalent to having a salesperson on your website encouraging people to buy your product – 24/7.
With your competitors only a click away, our team helps convert your website traffic into sales qualified leads at the browsing stage – saving your time and money. Our support champs are strategically placed around the globe and this gives your company the advantage of being represented by native English speakers – to ensure clear, culturally fluent communication and make the most of your business leads.
We have no lock-in contracts. Our service is provided month on month. We have to earn the right to your custom every month giving you peace of mind on guaranteed value.
So what is a sales qualified lead?
Sales qualified leads are prospective customers of your business that has been researched, filtered and vetted first by the marketing department and then deemed by your sales department for the next stage of the sales process.
With Chat Metrics on your website, your sales/service team can focus on what they do best and we’ll convert your traffic into leads. Chat Metrics cuts the cost and space of employing additional staff. Our service is interactive and reliable to build your customer relationships unlike the normal time-consuming emails and boring IVR phone calls.
Chat Metrics is easy to set up on your WordPress website. Chat Metrics believes the flexibility of the client is important so, we don’t have any lock-in contracts. You can switch between packages depending on your website’s optimal traffic.
Advantages of Managed Live Chat
24/7 Coverage – Customers are busy and need a solution quickly. Chat Metrics provides 24/7 customer interaction for your website visitors to convert your website traffic into sales qualified leads for you to convert into paying clients. We don’t let your customers bounce off your pages, we offer them live help on your website and make sure you secure the sale promptly.
Increase conversions – Sales through service makes customers happy. Our managed live chat agents are equipped with custom conversation approaches and data driven user targeting. This means we’re best fitted out to manage live cIII. Reduced Costs – Managed Live chat is an excellent way to reduce operating costs related to support, sales and marketing. Other support channels, like phone support, often come associated with expensive ongoing maintenance costs.
Reduced Costs – Managed Live chat is an excellent way to reduce operating costs related to support, sales and marketing. Other support channels, like phone support, often come associated with expensive ongoing maintenance costs.
Increased Customer Loyalty – A happy customer is much more likely to come back and buy. Happy and satisfied customers are much more likely to sing your brand’s praises and will have a stronger brand loyalty.
Competitive advantage – with Chat Metrics live support agents on your website, we are just a click away from your customers. This gives a competitive advantage and builds a good relationship among the customers.
Refocus Priorities – Having Chat Metrics as your business partner allows you to focus on tasks that matters. It paves way for a relaxing work environment, and a thriving business.
Dedicated Account Manager – Chat Metrics take a great deal of pride in offering dedicated account manager as a single point of contact that you can reach out to.hat for your business.
Why use Chat Metrics?
Live chats are becoming an integral part of online websites, whether you sell products and lend support services. Customers tend to make more purchases when they are promptly advised on your products or services via chats on your website. Chat Metrics agents will do that just for you, working round the clock, converting your visitors to sales qualified leads.
Chat Metrics uses goal-oriented approach to generate more sales qualified leads on your website. Our expert team uses personalized tailored messages by understanding the demands of your customers. With over 1000+ integrations you can automate your lead generation.
How much does this cost?
There are two options that are available.
The first one is Pay as you go (PAYG), you pay zero dollars until you get a lead (most useful for small businesses). You can choose if you want to pay for the lead or not, no monthly commitments.
The next one is a monthly subscription that can be personalized to meet your specific needs (based on the 14 day pilot period). We don’t have any lock-in contracts, so you can change the plan anytime you see fit for your business. Interested in learning how Chat Metrics can improve ROI for your business, try our Pilot for your business now.
How does it work?
Chat Metrics is easy to set up and our live chat agents begin to work once you have given the permission and approval to your website. Below are the steps to follow once you have signed up for our service.
We’ll introduce you to your dedicated success manager who will be there with you every step of the way.
Our research team prepares a comprehensive FAQ document. We send you the FAQs for approval and deploy the approved FAQs.
We prepare your dashboard and complete any automation required, train our team and commence our service for you.
Initiate entry to our continuous improvement program.
We work with you to optimize your Return on Marketing Investment by striving to increase the number of highly qualified leads we generate via your website traffic.
How to install Chat Metrics plugin in your WordPress website
Testimonials
“Leads from Chat Metrics generate an additional 22% of revenue every month” – Karen Austin, Business Owner at Skin & Laser
“Live Chat staff helped Industrial Ideas deliver value to their clients 24/7 and grow their business online” – Peter Zafiris, Business Owner at Industrial Ideas
Support
Would you like to know more about Chat Metrics services, visit Chat Metrics website. Our live chat support agents are online 24/7 or write us an email at [email protected]
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「Chat Metrics – Managed live chat plugin for wordpress」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
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