前言介紹
- 這款 WordPress 外掛「Call Agent AI – Voice & Chat Assistant」是 2026-01-21 上架。
- 目前尚無安裝啟用數，是個很新的外掛。如有要安裝使用，建議多測試確保功能沒問題！
- 上一次更新是 2026-02-17，距離現在已有 8 天。
- 外掛最低要求 WordPress 5.0 以上版本才可以安裝。
- 外掛要求網站主機運作至少需要 PHP 版本 7.4 以上。
- 尚未有人給過這款外掛評分。
- 還沒有人在論壇上發問，可能目前使用數不多，還沒有什麼大問題。
外掛協作開發者
外掛標籤
AI voice | AI Chatbot | lead generation | customer support | ai call assistant |
內容簡介
**總結:**
Call Agent AI 將 AI 驅動的語音通話和聊天對話功能帶到您的 WordPress 網站。這款外掛讓您的訪客可以通過實時語音通話或文字聊天與您的自定義 AI 助手互動。
**問題與答案:**
1. Call Agent AI 外掛的主要功能有哪些？
- 實時語音通話
- 文字聊天
- 可自訂的助手
- 多種放置選項
- 短代碼支持
- 小工具支持
- 支援多設備的行動響應
- 分析儀表板
2. 如何安裝並配置 AI 助手？
- 先在 Call Agent AI 免費帳戶註冊
- 創建並配置您的 AI 助手
- 生成 API 令牌
- 安裝外掛並輸入您的憑證
3. Call Agent AI 外掛的使用案例有哪些？
- 客戶服務支援
- 潛在客戶生成
- 常見問題自動回答
- 預約預訂
- 產品推薦
4. 如何在特定頁面或文章中添加小工具？
- 使用短代碼 `[callagai_widget]`
- 可以在不同頁面使用自訂設置，如 `[callagai_widget api_token="your-token" assistant_id="your-assistant-id" position="bottom-right"]`
5. 若需要支援，應該怎麼聯繫？
- 可參考以下資訊：
- [說明文件](https://callagentai.gitbook.io/docs/)
- 電子郵件: [email protected]
- [儀表板](https://admin.callagentai.com)
以上是對 Call Agent AI 外掛的重點內容提問與解答。
原文外掛簡介
Call Agent AI lets visitors talk to or chat with an AI assistant directly on your WordPress website.
Instantly handle customer support, lead qualification, and bookings — 24/7, without hiring staff.
Call Agent AI is an AI voice and chat assistant plugin for WordPress that helps businesses automatically handle customer conversations, qualify leads, and book appointments — directly on their website.
Instead of missed messages or delayed responses, your visitors can:
* **Talk to an AI agent in real time
* **Chat instantly to get answers
* **Book appointments or leave contact details
* **Get help anytime, even outside business hours
* **No complex setup. No coding required.
Two Widget Experiences (Choose What Fits Your Site)
Chat + Voice Widget (Full Widget): A full assistant experience with both text chat and voice calling in one place.
Centered Voice Button (Voice-Only): A clean, centered voice call button for sites that want a simple “tap to talk” experience.
Explore the Features That Power Smarter Conversations with Call Agent AI
Call Agent AI is more than an answering machine or basic chatbot.
It’s a full AI call + chat system designed to handle real conversations, automate follow-ups, and integrate directly into your business workflow.
Whether you need 24/7 call handling, smarter lead capture, or seamless CRM sync, every feature is built to save time, reduce missed opportunities, and scale customer conversations effortlessly.
AI Voice & Chat Assistant for WordPress – Let visitors talk to or chat with an AI assistant directly on your website — in real time.
24/7 AI Call Answering – Answer customer calls instantly, day or night, so you never miss leads or support requests.
Realistic, Human-Like AI Voice – Natural conversations with interruptible speech for a more human experience.
AI Appointment Scheduling – Book, reschedule, and confirm appointments automatically with email and SMS reminders.
Multilingual & Multi-Accent Support – Serve global audiences with AI that speaks multiple languages and accents.
Real-Time Call & Chat Logs – Capture every conversation accurately for records, training, and follow-ups.
Automated Follow-Ups & Reminders – Send confirmations, updates, and next-step messages automatically after calls.
Zoho CRM Integration – Sync calls, leads, and outcomes to Zoho CRM so your team always has context and follow-up details.
Integrations via Webhooks (Connect Your Favorite Apps) – Trigger automations in your tools using webhooks — send conversation outcomes to CRMs, helpdesks, Slack, Zapier-like workflows, and more.
Customizable AI Assistant – Configure your AI’s personality, knowledge base, and responses from the Call Agent AI dashboard.
Customizable AI Workflows – Control how your AI responds, routes calls, schedules appointments, and triggers actions — no code required.
Flexible Widget Placement – Display the widget in any corner of your site or embed it anywhere using shortcodes.
Shortcode & Widget Support – Add the AI assistant to pages, posts, sidebars, or widget areas.
Mobile-Responsive Design – Works seamlessly on desktop, tablet, and mobile devices.
Secure & Reliable – All data is transmitted securely and is end-to-end encrypted.
Who This Plugin Is For
Call Agent AI is ideal for:
Small businesses & service providers
Agencies and consultants
E-commerce and local businesses
SaaS companies and startups
WordPress site owners who want automated customer support
If your website receives questions, calls, or booking requests — this plugin helps you handle them automatically.
How It Works
Create a free account on Call Agent AI
Set up your AI assistant (voice, chat, knowledge, behavior)
Generate your API token and access your Assistant ID
Install this plugin on your website and enter the required credentials
Your AI assistant is live on your WordPress site!
Popular Use Cases
AI Customer Support – Answer questions automatically, 24/7
Lead Generation – Collect names, emails, and phone numbers
FAQ Automation – Answer common questions automatically and reduce repetitive inquiries
Appointment Booking – Help visitors schedule calls or meetings
Product & Service Recommendations – Guide customers to the right products for them
Requirements
A Call Agent AI account (free trial available)
An active AI assistant
API token from your Call Agent AI dashboard
Usage
Basic Usage
Once configured, the widget will automatically appear on all pages of your site based on your position setting.
Shortcode Usage
Add the widget to specific pages or posts:
[callagai_widget]
Use custom settings per page:
[callagai_widget api_token="your-token" assistant_id="your-assistant-id" position="bottom-right"]
Widget Usage
Go to Appearance > Widgets
Drag “Call Agent AI” widget to your desired widget area
Configure the widget settings (or leave empty to use global settings)
Save
Support
For support, please visit:
* Documentation: https://callagentai.gitbook.io/docs/
* Email: [email protected]
* Dashboard: https://admin.callagentai.com
Privacy
This plugin connects to Call Agent AI servers to provide AI conversation functionality. When users interact with the widget:
* Audio/text data is transmitted to Call Agent AI servers for processing
* Conversations are stored for analytics and improvement
* No personal data is collected without user consent
* All data transmission is encrypted via HTTPS/WSS
For more information, see:
* Call Agent AI Privacy Policy
* Call Agent AI Terms of Service
Third-Party Services
This plugin relies on CallAgentAI, an external AI service, to provide voice call and chat functionality.
Service Provider: Call Agent AI
Website: https://callagentai.com
Dashboard: https://admin.callagentai.com
What data is sent:
* Audio data during voice calls
* Text messages during chat conversations
* Your API token and Assistant ID for authentication
Legal Documents:
* Terms of Service: https://callagentai.com/ai-terms-and-conditions
* Privacy Policy: https://callagentai.com/data-privacy-policies
各版本下載點
- 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
- 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「Call Agent AI – Voice & Chat Assistant」來進行安裝。
（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。
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