[WordPress] 外掛分享： AxiaChat AI – Free AI Chatbot (Answers Customers Automatically)

WordPress 外掛 AxiaChat AI – Free AI Chatbot (Answers Customers Automatically) 的封面圖片。

前言介紹

  • 這款 WordPress 外掛「AxiaChat AI – Free AI Chatbot (Answers Customers Automatically)」是 2025-10-05 上架。
  • 目前有 900 個安裝啟用數。
  • 上一次更新是 2026-02-20，距離現在已有 6 天。
  • 外掛最低要求 WordPress 5.0 以上版本才可以安裝。
  • 外掛要求網站主機運作至少需要 PHP 版本 7.4 以上。
  • 有 11 人給過評分。
  • 論壇上目前有 1 個提問，問題解答率 100% ，不低，算是個很有心解決問題的開發者團隊了！

外掛協作開發者

freemius | estebandezafra |

外掛標籤

AI | chat | openai | chatbot | assistant |

內容簡介

總結：
AI Chat 外掛可讓你在 WordPress 網站上添加一個或多個 AI 動力聊天機器人。每個機器人都可以擁有自己的模型設定、指令、UI 顏色、頭像和位置。它使用 OpenAI API（你需提供自己的 API 金鑰），可使用基本的檢索增強生成工作流來補充答案與上下文數據。

問題與答案：
1. AI Chat 外掛的主要功能有哪些？
- 可以添加一個或多個 AI 動力聊天機器人到 WordPress 站點。
- 每個機器人可進行個別配置，包括模型設置、指令、UI 顏色、頭像和位置。
- 使用 OpenAI API 並可通過基本的檢索增強生成工作流補充答案。

2. 外掛的使用方式是什麼？
- 安裝後，創建至少一個機器人並（可選）吸收上下文。
- 使用短代碼或啟用全局小工具。
- 在機器人設置中調整窗口控制旗標（可關閉、最小化、可拖動）。

3. 外掛的安全性如何保障？
- 處理所有 AI 的通話是直接從您的伺服器到 OpenAI，沒有外部 SaaS 代理。
- 保障安全性包括 nonces + 能力檢查、準備好的查詢、轉義。

以上為 AI Chat 外掛的功能、使用方式和安全性保障的問答內容。

原文外掛簡介

Transform your WordPress site into a 24/7 AI-powered customer service hub. AxiaChat AI delivers instant, intelligent responses using OpenAI (GPT-4, GPT-5), Anthropic Claude, and Google Gemini.
🚀 Key Features
Smart Training with RAG
Train your bot on YOUR content using Retrieval Augmented Generation. Unlike generic chatbots, AxiaChat AI learns from your website pages, PDFs, and documentation to provide accurate, contextual answers specific to your business.
Multiple AI Providers & Models
Choose between OpenAI, Claude, or Gemini. Create multiple specialized bots—one for sales, one for support, each with unique configurations and training.
MCP Server Integration
Connect Model Context Protocol servers to extend your bot beyond Q&A. Perform actions, fetch live data, and integrate with business systems.
Enterprise Features
✅ Context-aware responses (local or Pinecone embeddings)
✅ PDF ingestion for knowledge bases
✅ AI tools: web search, email notifications, custom actions
✅ Usage limits and cost controls
✅ GDPR-compliant consent management
✅ Full UI customization (colors, avatars, positioning)
✅ Floating widget or inline shortcode
✅ Complete conversation analytics
🎯 Real Benefits

Reduce support workload by automating common questions
Capture leads 24/7 even when your team is offline
Improve engagement with instant, helpful responses
Scale support without scaling headcount

Perfect for e-commerce, service businesses, SaaS, educational sites, and corporate websites.
Visit axiachat.org for plans, documentation, and support.
Tutorial: Create Your First Bot with AxiaChat AI
Learn how to install and set up your first AI chatbot in just 5 minutes

In this quick video, we cover:
– Create & customize your bot (text + voice)
– Train it with your site pages, PDFs, and FAQs
– Full appearance control + moderation
Features
🤖 AI & Model Support

Multiple AI Providers: OpenAI (GPT-4, GPT-5), Anthropic Claude, Google Gemini
MCP Server Integration: Connect Model Context Protocol servers for extended capabilities
Provider-native Web Search: Enable live internet lookups with cited sources (OpenAI, Claude, Gemini)
Multiple independent bots with unique configurations per bot (model, temperature, instructions, UI)
Advanced AI Tools: per-bot capabilities including web search, email notifications, custom actions with admin logs

🎓 Smart Training & Context

Retrieval Augmented Generation (RAG): Train your bot on your actual content
Context modes: embeddings (local or Pinecone) / page-specific / none
PDF ingestion: Upload and process PDF documents into your knowledge base
Auto-sync: Automatically detect and update changed content
Smart chunking: Overlapping content chunks for better retrieval precision
Easy Config Wizard: Guided setup scans your site and creates optimized context automatically

🎨 Customization & Deployment

Floating global widget OR inline embedding via shortcode
Full UI control: custom colors, avatars, positioning, window controls
Draggable, minimizable, closable chat panel with state persistence
Multiple deployment options: per-page shortcodes with attribute overrides
9 avatar designs included + custom avatar upload
Responsive design: works perfectly on desktop and mobile

📊 Usage Control & Analytics

Conversation logging with ON/OFF toggle (user/session tracking; IP only if limits enabled)
Daily usage limits: per-user/IP and global caps
Flexible limit behaviors: disable input or hide widget when exceeded
Cost tracking: monitor token usage and API costs
Detailed conversation logs: review all interactions with filtering and search

🔒 Security & Compliance

GDPR-compliant: built-in consent management with in-stream consent bubble
Privacy controls: optional conversation logging, IP anonymization
WordPress security best practices: nonces, capability checks, prepared queries, output escaping
Encrypted API keys: secure storage of sensitive credentials
Data ownership: all processing on your server, no external SaaS proxy
Local vendor assets: Bootstrap & Icons bundled—no CDN dependencies
Safe Markdown rendering: Parsedown in safe mode + final HTML allowlist (MIT license: includes/lib/parsedown/LICENSE.txt)

🛠️ Developer-Friendly

Action hooks: aichat_after_response, aichat_conversation_saved for custom integrations
Extensible architecture: provider system for adding new AI services
Translation ready: text domain axiachat-ai (Spanish included)
Clean uninstall: removes options safely (conversation data preserved)
Well-documented code: follows WordPress coding standards

🌐 Language & Accessibility

Works with any language (customizable responses)
RTL support for right-to-left languages
Spanish translation included (es_ES)
Translation ready with .pot file for easy localization

Need a custom capability? Tell us what your bot should do. Custom development is available under project quote. Learn more at axiachat.org →
Usage
Basic Usage
After installation, your chatbot is ready to start helping your visitors! Here’s how to make the most of AxiaChat AI:
For Site Owners:
– Create specialized bots for different purposes (sales, support, FAQs)
– Train bots with relevant content using the Context manager
– Monitor conversations and improve responses based on real user interactions
– Set usage limits to control API costs
– Enable/disable logging as needed for privacy compliance
For Visitors:
– Click the floating chat icon to start a conversation
– Ask questions in natural language—the AI understands context
– Receive instant, accurate answers based on your site’s content
– Get cited sources when web search is enabled
– Accept GDPR consent to start chatting (if enabled)
Advanced Configuration
AI Tools & Capabilities:
Enable advanced features per bot in the Tools section:
– Web Search: Let the bot search the internet for current information
– Email Notifications: Send notifications to admins or authorized recipients
– Custom Actions: Use MCP servers to extend functionality
– Domain Restrictions: Limit web search to trusted domains only
Window Controls:
Customize the chat experience:
– Closable: Users can dismiss the chat window
– Minimizable: Compact to icon when not in use
– Draggable: Let users move the window around the screen
– Start Minimized: Begin in compact mode
Usage Limits:
Protect your API budget:
– Set per-user or per-IP daily message limits
– Configure global daily limits across all users
– Choose behavior when limits are reached (disable input or hide widget)
Need help with setup? Configuration assistance is available for paid plan users. Visit axiachat.org for details.
AI Tools (Capabilities, Macros & Rules)
Supercharge Your Chatbot with AI Tools
AxiaChat AI goes beyond simple Q&A. The optional AI Tools layer allows your assistant to take actions, access live data, and integrate with external services—all while maintaining strict security controls.
🌐 Provider-Native Web Search
Enable real-time internet lookups so your bot can answer questions about current events, latest information, or topics beyond your site content.
Supported Providers:
– OpenAI: GPT-5* models with native web_search capability
– Claude: 4.x models with web_search_20250305 tool
– Gemini: google_search integration (Live API only)
Features:
– Cited sources in responses
– Optional domain allowlist per bot (restrict to trusted sites)
– Automatic integration—no complex configuration needed
When to Use:
– News sites needing current information
– Product comparison queries
– Research and fact-checking
– Supplement your knowledge base with web data
📧 Email Notifications
Send intelligent email notifications triggered by conversations.
Safety Features:
– Sends to site admin by default
– Rate limiting to prevent spam
– Policy gates for security
– Client emails require explicit server-side authorization via filter
Use Cases:
– Notify team when high-priority leads are captured
– Send follow-up emails based on conversation topics
– Alert staff to urgent support requests
🔌 MCP Server Integration
Model Context Protocol (MCP) integration enables your chatbot to connect with external tools and data sources.
What You Can Do:
– Fetch live data from APIs
– Query databases
– Integrate with business systems
– Create custom workflows
– Extend capabilities without coding
How It Works:
1. Add MCP server configuration in the addon settings
2. Enable desired tools per bot
3. The AI automatically calls tools when appropriate
4. Results are seamlessly integrated into responses
📋 Rules Engine (Optional)
Define simple conditions to trigger automatic actions:
– Ask follow-up questions based on user responses
– Speak a message at specific points
– Call tools automatically when certain conditions are met
📊 Tools Logging
Every tool call is logged for transparency and debugging:
– Execution duration
– Output excerpts
– Error tracking
– Searchable admin interface
Access logs: AxiaChat AI > Logs > Tools
🔒 Security by Design

Sandboxed execution: Tools run in isolated contexts
Policy gates: System-level restrictions prevent abuse
No secrets exposed: API keys and sensitive data never sent to AI models
Admin authorization: All tool capabilities require explicit enablement

Note: On OpenAI GPT-5* (Responses API), AxiaChat normalizes function tools to the required schema and passes the native web_search tool when enabled.
Easy Config Wizard
Version 1.1.2 introduces an optional “Easy Config” wizard that appears after initial activation (or until completed). It performs:
1. Site scan: collects up to the most recent 200 published posts, pages (and products if WooCommerce detected).
2. Context creation: creates a local embeddings context record.
3. Batch indexing: chunks are created by generating embeddings for discovered items (10 per batch via AJAX) using your OpenAI API key.
4. Bot linking: links the default bot (slug “default”) to the new context with context mode = embeddings.
Smart Mode :
If available the wizard now uses a smart discovery mode prioritizing:
* Homepage and its internal links
* Legal / FAQ / About / Policy pages (slug heuristics)
* WooCommerce top categories and a sample of recent products (if WooCommerce active)
* Fallback to a few recent posts/pages if the set is too small
Legacy behavior is still used internally as fallback.
Real Chunking:
From 1.1.2+ the indexing process splits long content into multiple overlapping chunks (~1000 words, ~180 overlap) each embedded separately, improving retrieval precision. Existing single-row entries will be transparently replaced on re‑index.
Selective Indexing:
The wizard lets you deselect discovered pages/products before indexing to reduce token usage and noise. At least one item must remain selected.
Notes:
* The wizard hides automatically after completion (flag stored in option aichat_easy_config_completed).
* You can abort and later ingest additional or different content via the Context screens.
* If you already manually configured a bot/context you can ignore the wizard and mark it complete by finishing or deleting the option.
* Current limit (for safety) is 200 items; extend manually if needed.
Troubleshooting:
* If embeddings fail, check that your OpenAI API key is valid and that the server can reach api.openai.com.
* Browser console (when AICHAT_DEBUG true) will include extra debug logs.
Privacy
User prompts (and selected context snippets) are sent to OpenAI. Content may contain personal data if users type it. Inform users and obtain consent where required. Logging can be disabled; if enabled, data stays on your server.
GDPR / Compliance Notes

Data Processor: OpenAI
Lawful basis: legitimate interest or consent (consult legal counsel)
IP Storage: Binary IP kept only when enforcing per-user/IP limits
Right to erasure: Delete rows manually (future export/anonymize tool planned)
Consent: Optional in‑stream consent bubble blocks input until accepted
Recommendation: Add a privacy note near the chat input

Bundled Libraries

Bootstrap (local)
Bootstrap Icons (local)
smalot/pdfparser (LGPLv3) for PDF extraction

Translation

Text Domain: axiachat-ai
Domain Path: /languages

External Services / Data Disclosure
This plugin can connect to the following third‑party APIs depending on which features you enable. You (the site owner) must supply the API keys. No keys are bundled and no traffic is proxied through a vendor server controlled by this plugin author.
1. OpenAI
Used for: chat completions / responses, embeddings (context indexing), moderation (safety checks).
Endpoints used (HTTPS):
* https://api.openai.com/v1/chat/completions (legacy Chat Completions)
* https://api.openai.com/v1/responses (Responses API – new unified endpoint if configured)
* https://api.openai.com/v1/embeddings (document/post/PDF embedding + wizard indexing)
* https://api.openai.com/v1/moderations (content moderation)
Data Sent:
* User prompt text (per message) and limited conversation history (trimmed for token control)
* System / policy instructions (security + privacy policy + bot instructions)
* Optional retrieved context snippets (only the selected top‑N chunks or page excerpt – never the full original document)
* Embedding requests: raw chunk text produced from your site’s content or uploaded PDFs
* Moderation: only the user prompt text (not the entire history)
Data Retention (Your Server):
* Conversation log rows (if logging enabled) including user prompt, model reply, timestamps, bot slug, session id, optional user id. IP (binary) only stored when per‑IP limits are turned on. Disable logging to stop storing new rows.
* Embeddings table stores numeric vectors generated from your content (not reversible plaintext) plus the original chunk text for retrieval.
Recommendations:
* Update your privacy policy to disclose sending user prompts and limited site content to OpenAI for processing.
* Disable logging or periodically purge if you process personal data.
Legal / Docs:
* Terms: https://openai.com/policies/terms-of-use
* Privacy: https://openai.com/policies/privacy-policy
* Usage Policies: https://openai.com/policies/usage-policies
Opt‑Out / Control:
* Remove the OpenAI API key in Settings to stop all OpenAI calls (bots will refuse to answer).
* Disable conversation logging.
* Limit context ingestion to non‑sensitive pages.
2. Anthropic (Claude)
Used for: alternative chat completions via Claude models (messages API) when a bot provider is set to Anthropic/Claude.
Endpoint used (HTTPS):
* https://api.anthropic.com/v1/messages
Data Sent:
* A rewritten message array: system instructions + user prompt + condensed prior turns (trimmed) + optional retrieved context snippets.
* Model identifier, max tokens / temperature style parameters.
Headers:
* x-api-key (your key) and anthropic-version (currently 2023-06-01 set in code).
Retention (Your Server):
* Same as OpenAI notes for conversation logging (the provider choice does not change local storage schema).
Legal / Docs:
* Terms: https://www.anthropic.com/legal/terms-of-service
* Privacy: https://www.anthropic.com/legal/privacy
* Usage Policy: https://www.anthropic.com/legal/aup
Opt‑Out / Control:
* Leave the Claude API key blank; those bots will fallback/refuse if provider requires it.
* Switch provider per bot back to OpenAI.
3. Pinecone (Optional Remote Vector Store)
Only used if you explicitly create a Context with remote type “Pinecone”. Local context mode (default) never contacts Pinecone.
Endpoint Pattern:
* Region/index specific HTTPS endpoints you enter (example placeholder: https://controller.pinecone.io and index query/upsert endpoints under *.pinecone.io). The plugin validates host against an allowlist containing pinecone.io (filter extendable).
Used For:
* Upserting embeddings (during context indexing / syncing)
* Querying similar vectors when answering a question in that context.
Data Sent:
* Vectors (embedding arrays) and associated metadata (post/page IDs, titles, short chunk text) for upsert.
* Query: the embedding vector of the user question + top‑K request.
Retention:
* Stored inside your Pinecone project (not on this plugin server). Local DB still keeps minimal reference metadata if you mix modes.
Legal / Docs:
* Terms: https://www.pinecone.io/terms/
* Privacy: https://www.pinecone.io/privacy/
* Security: https://www.pinecone.io/security/
Opt‑Out / Control:
* Do not configure a remote Pinecone context; use local mode or page mode instead.
* Delete the remote context to stop future upserts/queries.
4. Embedded Loader (Your Site’s Frontend)
The public embed script served from your own domain loads the chat UI. It calls only your WordPress admin-ajax.php endpoint (dynamic URL) – no third‑party directly from the browser.
Data Flow (Browser → Your Server → Provider):
Support
Use the WordPress.org support forum. Provide WP version, PHP version, logging status, and reproduction steps.
Contributing
Feature suggestions and PRs welcome. Follow WP coding standards and supply clear commit messages.
License
GPLv2 or later. See LICENSE.
Disclaimer
AI output may be inaccurate. Do not rely on responses for legal, medical or financial decisions without human review.

各版本下載點

  • 方法一：點下方版本號的連結下載 ZIP 檔案後，登入網站後台左側選單「外掛」的「安裝外掛」，然後選擇上方的「上傳外掛」，把下載回去的 ZIP 外掛打包檔案上傳上去安裝與啟用。
  • 方法二：透過「安裝外掛」的畫面右方搜尋功能，搜尋外掛名稱「AxiaChat AI – Free AI Chatbot (Answers Customers Automatically)」來進行安裝。

（建議使用方法二，確保安裝的版本符合當前運作的 WordPress 環境。

1.1.5 | 1.1.6 | 1.1.7 | 1.1.8 | 1.1.9 | 1.2.0 | 1.2.1 | 1.2.3 | 1.2.5 | 1.2.6 | 1.2.7 | 1.2.8 | 1.2.9 | 1.7.0 | 2.0.5 | 2.0.6 | 2.0.7 | 2.0.8 | 2.0.9 | 3.0.1 | 3.0.2 | trunk |

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